Key Account Executive (Outside Sales) - Northwest & Northeast Washington, DC

LCA Lab. Corp. of America; Washington (District of Columbia); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

Short and Long-Term Disability

401(k) plan

Paid Time Off (PTO)

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

LCA Lab. Corp. of America seeks a Key Account (Sales) Executive in Washington, DC. This position involves educating and upselling clients, managing accounts, and ensuring superior customer service. Candidates should have a High School Diploma, with a Bachelor’s preferred, and at least 3 years of outside sales experience.

The role offers a competitive salary range of $65,000 to $80,000 base salary plus commission, along with benefits like medical, dental, and a 401(k) plan.

Qualifications

• 3 or more years of previous outside sales experience or account management.
• Proven success managing a book of business.
• Experience in the healthcare industry is a plus.

Responsibilities

• Educate, instruct and upsell all assigned and newly generated accounts.
• Act as a liaison between the client and the Labcorp operations team.
• Provide ongoing service and problem resolution to the customer base.

Skills

Customer service skills

Effective communication

Time management

Organizational skills

Proficiency in Microsoft Office and Excel

Education

High School Diploma or equivalent

Bachelor’s degree

Job description

Key Account (Sales) Executive – Washington, DC

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care.

Responsibilities

• Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory
• Act as a liaison between the client and the Labcorp operations team in relation to client needs
• Provide ongoing service and problem resolution to the customer base
• Ensure customer retention by providing superior customer service
• Recommend client-focused and persuasive solutions
• Provide account management for client’s day-to-day operations
• Upsell current book of business to increase organic growth
• Work closely with senior sales representatives to grow the book of business
• Continuously provide educational material to the client base
• Resolve any customer‑related issues in a timely manner
• Meet and exceed monthly retention and upsell goals on a regular basis

Minimum Requirements

• High School Diploma or equivalent

Preferred Qualifications

• Bachelor’s degree
• 3 or more years of previous outside sales experience or account management

Additional Job Standards

• Proven success managing a book of business
• Experience in the healthcare industry is a plus
• Superior customer service skills with the ability to build trust-based relationships
• Effective communication skills, both written and verbal
• Ability to deliver results in a fast‑paced, competitive market
• Excellent time management and organizational skills
• Proficiency in Microsoft Office and Excel
• Ability to travel overnight as needed
• Valid driver’s license and clean driving record

Pay Range

Pay Range: $65,000 to $80,000 base salary plus commission.

Benefits

• Medical
• Dental
• Vision
• Life insurance
• Short and Long-Term Disability (STD/LTD)
• 401(k) plan
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan

Equal Opportunity Employer

Labcorp is proud to be an Equal Opportunity Employer. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.