Key Account Executive (Sales Representative) - Central Montgomery County, MD

Labcorp; Linthicum (MD); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k)

Paid Time Off

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp is looking for a dedicated account manager in Linthicum, Maryland. The role focuses on educating and upselling clients while providing exceptional service. Ideal candidates should have a high school diploma or higher and ideally 3 years of outside sales experience. Pay ranges from $65,000 to $80,000 plus commissions, with comprehensive benefits such as medical, dental, and retirement plans. Labcorp prides itself on being an equal opportunity employer, aiming for inclusion in the workforce.

Qualifications

• Minimum of 3 years of outside sales experience or account management.
• Experience in the healthcare industry is a plus.
• Valid driver’s license and clean driving record.

Responsibilities

• Educate and upsell accounts in assigned territory.
• Act as liaison between client and Labcorp operations.
• Provide ongoing service and problem resolution to customers.
• Ensure customer retention and provide superior service.
• Meet and exceed upsell goals regularly.

Skills

Customer service

Sales experience

Communication skills

Time management

Microsoft Office proficiency

Education

High School Diploma or equivalent

Bachelor’s degree

Tools

Microsoft Excel

Job description

Essential Duties and Responsibilities

• Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory
• Act as a liaison between the client and the Labcorp operations team in relation to client needs
• Provide ongoing service and problem resolution to customer base
• Ensure customer retention by providing superior customer service
• Recommend solutions that are client focused and persuasive
• Provide account management for client’s day‑to‑day operations
• Upsell current book of business to increase organic growth
• Work closely with senior sales representatives to grow book of business
• Continuously provide educational material to the client base
• Resolve any customer related issues in a timely manner
• Meet and exceed monthly retention and upsell goals on a regular basis

Minimum Requirements

• High School Diploma or equivalent

Preferred Qualifications

• Bachelor’s degree
• 3 or more years of previous outside sales experience or account management

Additional Job Standards

• Proven success managing a book of business
• Experience in the healthcare industry is a plus
• Superior customer service skills with the ability to build trust‑based relationships
• Effective communication skills, both written and verbal
• Ability to deliver results in a fast‑paced, competitive market
• Excellent time management and organizational skills
• Proficiency in Microsoft Office and Excel
• Ability to travel overnight as needed
• Valid driver’s license and clean driving record

Compensation

Pay Range: $65,000 to $80,000 base salary plus commission.

Variable Compensation: The position is also eligible for bonus and/or commissions under the applicable variable compensation plan. Bonus/commissions are earned based on achievement of performance metrics under the plan.

Benefits

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work fewer than 20 hours, casual, intern, and temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

Equal Opportunity Employer

Labcorp Is Proud To Be An Equal Opportunity Employer. Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.