Key Account Executive

LCA Lab. Corp. of America; Waldorf (MD); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental plan

Vision coverage

Life insurance

STD/LTD

401(k)

PTO/FTO

Tuition reimbursement

Employee stock purchase plan

Job summary

Labcorp is seeking a field-based Key Account (Sales) Executive to join our team in Waldorf, MD. The role focuses on educating and upselling accounts in the assigned territory, serving as the client liaison, and driving retention and growth across the book of business.

The ideal candidate will have 3+ years of outside sales or account management, a High School Diploma (Bachelor’s degree preferred), and comfort traveling as needed.

Qualifications

• High School Diploma and 3+ years outside sales or account management.
• Bachelor’s degree preferred.
• Experience in healthcare industry is a plus.
• Proven success managing a book of business.
• Excellent time management and organizational skills.
• Valid driver’s license and clean driving record.

Responsibilities

• Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory.
• Act as a liaison between the client and the Labcorp operations team in relation to client needs.
• Provide ongoing service and problem resolution to customer base.
• Ensure customer retention by providing superior customer service.
• Recommend solutions that are client focused and persuasive.
• Provide account management for client’s day-to-day operations.
• Upsell current book of business to increase organic growth.
• Work closely with senior sales representatives to grow book of business.
• Continuously provide educational material to the client base.
• Resolve any customer related issues in a timely manner.
• Meet and exceed monthly retention and upsell goals on a regular basis.

Skills

Book of business

Customer service

Communication skills

Travel readiness

Education

High School Diploma

Bachelor’s degree

Tools

Microsoft Office

Excel

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is seeking a field-based Key Account (Sales) Executive to join our team in Waldorf, MD!

Responsibilities

• Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory
• Act as a liaison between the client and the Labcorp operations team in relation to client needs
• Provide ongoing service and problem resolution to customer base
• Ensure customer retention by providing superior customer service
• Recommend solutions that are client focused and persuasive
• Provide account management for client’s day-to-day operations
• Upsell current book of business to increase organic growth
• Work closely with senior sales representatives to grow book of business
• Continuously provide educational material to the client base
• Resolve any customer related issues in a timely manner
• Meet and exceed monthly retention and upsell goals on a regular basis

Minimum Qualifications

• High School Diploma 3 or more years of previous outside sales experience or account management

Preferred Qualification

• Bachelor’s degree

Additional Job Standards

• Proven success managing a book of business
• Experience in the healthcare industry is a plus
• Superior customer service skills with the ability to build trust-based relationships
• Effective communication skills, both written and verbal
• Ability to deliver results in a fast-paced, competitive market
• Excellent time management and organizational skills
• Proficiency in Microsoft Office and Excel
• Ability to travel overnight as needed
• Valid driver’s license and clean driving record

The territory for this position will cover the Waldorf, MD territory. The ideal candidate would reside in the territory.

Benefits

• Medical
• Dental
• Vision
• Life
• STD/LTD43
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement and Employee Stock Purchase Plan

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

Application Window Closes: September 9, 2026

Pay Range: $65000.00-$75000.00 All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. The position is also eligible for bonus and/or commissions under the applicable variable compensation plan. Bonus/commissions are earned based on achievement of performance metrics under the plan.

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We believe in the power of science to change lives. Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.