Key Account Executive

LCA Lab. Corp. of America; Springfield (IL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

STD/LTD

401(k)

PTO or FTO

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp is hiring a Key Account Executive to manage and grow a Central Illinois territory, including Springfield, Champaign, Danville, and surrounding areas. You will educate accounts, upsell services, and act as the liaison between clients and Labcorp operations, ensuring retention and service excellence.

The role offers a base salary with commissions, travel up to 25%, and comprehensive benefits. Prior outside sales or account management experience is preferred, with residency in Central

Qualifications

• High School Diploma is required.
• Bachelor’s degree is preferred.
• 2+ years of outside sales or account management experience preferred.

Responsibilities

• Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory.
• Act as a liaison between the client and Labcorp operations team regarding client needs.
• Provide ongoing service and problem resolution to the customer base.
• Ensure customer retention by delivering superior service.
• Recommend client-focused, persuasive solutions to drive growth.
• Provide day-to-day account management for clients’ operations.
• Upsell the current book of business to increase organic growth.
• Collaborate with senior sales reps to grow the book of business.
• Deliver educational material to the client base and resolve issues promptly.
• Meet and exceed monthly retention and upsell goals; travel up to 25%.

Education

High School Diploma

Bachelor’s degree

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives. Labcorp is seeking a Key Account (Sales) Executive to join our team in supporting Central Illinois! Ready to take your sales career beyond the desk and into the field? If you have experience in inside sales, business development, customer service, or account management and are looking for a career path with greater autonomy, client relationship ownership, and growth potential, Labcorp has an exciting opportunity for you. As a Key Account (Sales) Executive, you'll manage and grow a territory across Central Illinois, including Springfield, Champaign, Danville, and surrounding areas, serving as a trusted partner to healthcare providers while identifying and securing new business opportunities.

Pay Range: $60,000 - $80,000. All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

Variable Compensation (Sales Positions): The position is also eligible for commissions under the applicable variable compensation plan. Commissions are earned based on achievement of performance metrics under the plan.

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

Job Responsibilities

• Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory.
• Act as a liaison between the client and the Labcorp operations team in relation to client needs.
• Provide ongoing service and problem resolution to customer base.
• Ensure customer retention by providing superior customer service.
• Recommend solutions that are client focused and persuasive.
• Provide account management for client’s day-to-day operations.
• Upsell current book of business to increase organic growth.
• Work closely with senior sales representatives to grow book of business.
• Continuously provide educational material to the client base.
• Resolve any customer related issues in a timely manner.
• Meet and exceed monthly retention and upsell goals on a regular basis.
• Travel up to 25%.

Minimum Qualification

• High School Diploma

Preferred Qualifications

• Bachelor’s degree
• 2 or more years of previous outside sales experience or account management

Additional Job Standards

• Ideal candidate should reside in Central, Illinois: Springfield, Champaign, Danville or surrounding areas within assigned territory.
• Proven success managing a book of business.
• Experience in the healthcare industry is a plus.
• Superior customer service skills with the ability to build trust-based relationships.
• Effective communication skills, both written and verbal.
• Ability to deliver results in a fast-paced, competitive market.
• Excellent time management and organizational skills.
• Proficiency in Microsoft Office and Excel.
• Ability to travel overnight as needed.
• Valid driver’s license and clean driving record.

Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

For more information about how we collect and store your personal data, please see our Privacy Statement. We believe in the power of science to change lives. Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.