Kendall Subaru Express Service Advisor

Kendall Cadillac; Eugene (OR); On-site; USD 40,000 - 58,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

Paid Time Off

Life insurance

401(k) with Fidelity

Employee discounts on parts/services/p

Job summary

Kendall Subaru Eugene is seeking an Express Lane Service Advisor to join our fast-paced service team. The role focuses on identifying and selling vehicle repairs, coordinating with technicians and sales staff, and ensuring high levels of customer satisfaction.

We offer competitive pay with no cap on earnings, opportunities for career development, and comprehensive benefits. Join Kendall Auto Group and contribute to a team dedicated to excellent service and customer care.

Qualifications

• High level customer service experience.
• Strong time management and communication skills.
• Ability to make recommendations and prioritize items.

Responsibilities

• Interface with customers, technicians, and sales staff to identify and sell vehicle repairs.
• Verify work was properly performed and diagnosed.
• Input and maintain customer information and schedule service appointments.
• Communicate with customers via phone, email, and chat.

Skills

Customer service

Time management

Work ethic

Communication

Recommendations

Prioritization

Job description

Kendall Subaru Express Service Advisor

Job type

Full Time

Location

388 Goodpasture Island Rd.. Eugene, OR 97401

Full Job Description

Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Eugene. We are looking for an Express Lane Service Advisor to join our Service team. At Subaru Eugene our Service Department is a fast-paced environment serving clients throughout the community. Some of the benefits of working with Kendall as a Service Advisor are:

• Competitive pay plan / no cap on earnings
• Career path development opportunities
• Competitive paid time off
• Shop Manager on-site for assistance
• Fair dispatching and teamwork environment
• Large loyal customer base
• Experienced and loyal service technicians
• Clean/Safe shop with the equipment you need to get the job done
• Discounts on parts, service and vehicle purchases for you and your immediate family
• Medical, Dental and Vision insurance
• Paid Life insurance
• 401(k) plan with Fidelity
• Accident and Illness supplemental plans

Customers might purchase a few vehicles from us throughout the years, but our goal is to have lifelong service customers and we trust our Advisors to be the first contact of Kendall in our service departments.

We are looking for candidates who have high level customer service experience, those who can demonstrate time management, strong work ethics, and strong communication skills. The ability to make recommendations and prioritize items in order of importance for our customers is key.

Duties will include interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance, verifying work was properly performed and diagnosed, researching vehicle history to make educated recommendations, inputting and maintaining customer information, complete work tasks in an efficient and organized manner, using telephone, email, and chat systems to communicate with customers throughout the day, and scheduling service appointments.

Working conditions are primarily indoors spending up to full work shift working on PC, standing and/or walking for short distances throughout work shift, and frequent use of telephone.

Join Kendall Auto Group and START SOMETHING GREAT!

Subaru Jobs in Oregon at Kendall Subaru of Eugene

DATE POSTED: 09/24/2026