Customer Service Receptionist

Kendall Ford Inc; Bend, Northern (OR, KY); Hybrid; USD 51,577,000 - 57,859,000; Full time

Benefits offered by this job

Competitive pay

PTO

Career path development

Family discounts on vehicle purchases

Job summary

Kendall Auto Group in Bend, Oregon is hiring a Customer Service Representative to join Toyota Bend. This entry level role focuses on servicing clients with a fast-paced team, offering a structured path and comprehensive benefits.

You will handle calls, assist customers, and coordinate with service advisors to schedule service updates. Compensation ranges from $18–$19 per hour depending on experience, with indoor work conditions and opportunities for growth within one of the Pacific Northwest's

Qualifications

• Candidates with high level customer service experience.
• Demonstrated time management, strong work ethic and clear communication.

Responsibilities

• Field all calls for the service department.
• Answer client questions and route to the correct Service Advisor.
• Take messages as needed and greet clients in person occasionally.
• Complete outbound calls to schedule appointments and provide service updates.
• Handle up to 30 calls per hour while on the phone.

Skills

Customer service

Time management

Strong work ethic

Communication skills

Tools

Computers

Job description

Description

Use your customer service skills, work ethic, motivation, and time management skills to take your career to the next level. Kendall Auto Group is hiring for a Customer Service Representative to join our Toyota Bend team. At Toyota Bend, our department is a fast-paced environment serving clients throughout the community. Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Bend.This is not a remote position.

Some of the benefits of working with Kendall are:

• Competitive pay
• Competitive Paid Time Off
• Career path development opportunities
• Discounts on parts, service and vehicle purchases for your immediate family
• Medical, Dental and Vision insurance
• Paid Life insurance
• 401(k) plan w/ Fidelity
• Accident and Illness supplemental plans

We are looking for candidates who have high level customer service experience, those who can demonstrate time management, strong work ethics, and strong communication skills. Qualified candidates will have a work history showing strong customer service experience.This is an entry level position ranging from $18-$19 hourly depending on experience.

Duties will include fielding all calls for the service department, answering client questions, connecting them with the correct Service Advisor, taking messages as needed, greeting clients in person occasionally, and completing out-bound calls to schedule appointments and provide service updates. Candidates must be comfortable on the phone; taking up to 30 calls per hour.

Working conditions are primarily indoors spending up to full work shift working on PC, standing and/or walking for short distances throughout work shift, and frequent use of telephone.

Join Kendall Auto Group and START SOMETHING GREAT! We are a family-owned and operated company with auto dealerships in Oregon, Idaho, Montana, Washington and Alaska. Kendall has been selling and servicing vehicles since 1937.

Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us – our employees and customers.

Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest.

Requirements

Candidates must be comfortable on the phone; taking up to 30 calls per hour, comfortable working with computers, and customer service work experience.