Juvenile Probation and Parole Officer Supervisor

DE; Delaware; Hybrid; GBP 42,000 - 57,000; Full time

Benefits offered by this job

Health benefits

Dental insurance

Vision insurance

Disability insurance

Group life insurance

Retirement benefits

Deferred compensation

Training and development programs

Paid leave

Paid holidays

Paid parental leave

Flexible spending

Job summary

The State of Delaware is hiring a Juvenile Probation and Parole Officer Supervisor to oversee staff and supervise high-risk youth under probation or aftercare conditions. The role includes coordination with law enforcement, court appearances, and comprehensive case management.

Requirements include a bachelor’s degree and multiple years of probation/parole or related law enforcement experience, plus a valid driver's license. Telework options are available under the state's arrangements.

Qualifications

• Bachelor’s degree or higher required.
• Two years’ probation/parole experience or similar law enforcement experience.
• Two years’ experience in conducting investigations such as interviewing, gathering evidence, documenting findings.

Responsibilities

• Supervise juvenile probation/parole work and staff.
• Provide community supervision and support to high-risk youth.
• Coordinate with law enforcement on safety and investigations.
• Attend court hearings and provide testimony when required.
• Maintain case records and reports with case management support.
• Use data systems to research and report on case data.

Skills

Interpersonal skills

High-risk handling

Critical thinking

Education

Bachelor’s degree or higher

Job description

Summary Statement

This level supervises Juvenile Probation and Parol Officers, responsible for providing community supervision and support to youth, with a high risk to recidivate, in compliance with the terms of court-imposed conditions of probation, aftercare, or pre-adjudication supervision. In addition to work performed at the Juvenile Probation and Parole Officer level, employees perform and supervise juvenile probation and parole work, resolve escalated issues, and ensure the proper training and development of staff. Employees are armed and possess arrest and search/seizure authority, requiring completion of specialized probation and parole officer training.

Essential Functions

• Provides community supervision and support to youth with a high risk to recidivate, requiring the employees to be armed and possess arrest and search/seizure authority. Interactions often involve hostile and/or volatile situations and sensitive matters.
• Coordinates and partners with law enforcement on intelligence inquiries with a goal of maintaining safety of the youth and the community.
• Conducts investigations by interviewing individuals to obtain information, reviewing client history, gathering evidence, and documenting and reporting findings, including possible probation and aftercare violations. May request a warrant for arrest, search, or seizure and/or assist law enforcement in executing a warrant.
• Apprehends youth that have absconded from probation supervision or have active capiases/warrants.
• Monitors client activities to ensure compliance with the conditions of probation through regular contact including face-to-face field visits and curfew checks, office appointments, electronic monitoring, and telephone contact.
• Conducts high-risk transport for juveniles in secure care custody.
• Attends court hearings to answer questions, make recommendations, and present progress reports, including providing testimony.
• Prepares and updates a variety of records and reports and performs case management support.
• Provides referrals to applicable resources and monitors compliance with required activities and services.
• Uses automated information systems and computer software to research, review, evaluate, and report on case data.
• Performs other related duties as required.

JOB REQUIREMENTS for Juvenile Probation and Parole Officer Supervisor

• Possession of a Bachelor’s degree or higher.
• Two years’ experience in probation and parole work such as motivating and ensuring offenders comply with terms of court-imposed probation or conditions of release from a state institution including arrests and searches or similar law enforcement experience.
• Two years’ experience in conducting investigations such as conducting interviews to obtain confidential information, gathering evidence and documenting findings.
• Coursework, training and/or work experience in staff supervision, which may include performing as a lead worker overseeing the work of others.
• Possession of a valid Driver’s License (not suspended, revoked or cancelled, or disqualified from driving).

Additional Posting Information

The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework according to the State of Delaware’s Alternative Work Arrangement Policy. More information will be shared at the time of interview.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

Pre-employment Drug Testing: Upon a conditional offer, you must undergo pre-employment drug testing as part of the hiring process.

Pre-employment Psychological Testing: Upon a conditional offer, you must undergo pre-employment psychological testing as part of the hiring process.

Must successfully complete the Department of Correction BOTC training academy.

Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Benefits

At the State of Delaware, we invest in our people and support them in and outside of the office. Our employees enjoy a total compensation package that far exceeds the value of their base salary. We offer comprehensive benefit plans that will give you peace of mind and security. Below is a list of benefits that are offered to eligible employees:

Health and Well Being

• Health Benefits, Dental Insurance, Vision Insurance

Just In Case

• Disability Insurance, Group Universal Life Insurance

Your Future

• Retirement Benefits, Deferred Compensation

Professional Growth

• Training and Development Programs

Work Life Balance

• Paid Leave, Paid Holidays, Paid Parental Leave, Alternative Work Schedules

More Benefits

• Flexible Spending, Pre-Tax Commuter Benefits, Accident and Critical Illness Insurance

Visit Statewide Benefits for more information!

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the "My Applications" tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.

Individuals who use TDD may request auxiliary aid or service by calling [phone] or by visiting delawarerelay.com.

If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call [phone] or email [e-mail].

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.