Management Analyst II

Delaware LLC; Delaware; Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health benefits

Dental insurance

Vision insurance

Disability insurance

Retirement benefits

Training programs

Paid leave

Flexible spending

Pre-tax commuter benefits

Job summary

The State of Delaware is seeking a skilled analyst to support Medicaid rate setting, provider enrollment, and service taxonomy maintenance. You will ensure compliance with state and federal requirements, and serve as a liaison among departments and healthcare providers.

Responsibilities include data analysis, report writing, and developing recommendations to improve operations. Telework options and a comprehensive benefits program are offered to eligible employees.

Qualifications

• Experience with conducting studies evaluating operations, programs and procedures.
• Ability to perform descriptive statistics such as mean, median, mode.
• Ability to interpret laws, rules and regulations.
• Experience in narrative report writing.
• Knowledge of study design, data sources and collection methods.
• Ability to make recommendations based on findings.
• Knowledge of inferential statistics (e.g., correlation, t-tests).

Responsibilities

• Interview staff and observe processes to gather data for evaluating services and compliance.
• Analyze data and develop solutions or alternative methods.
• Evaluate operational effectiveness against goals and objectives.
• Provide technical assistance to develop management objectives and controls.
• Study relevant legislation and regulations.
• Recommend new techniques to improve operations and efficiencies.
• Document findings and prepare implementation recommendations.
• May supervise administrative staff and oversee hiring and coaching.

Skills

Statistical analysis

Regulatory interpretation

Report writing

Data interpretation

Interdepartmental liaison

Job description

Summary Statement

The incumbent duties include Medicaid Rate Setting, Provider Enrollment, understanding Service Taxonomy, maintain healthcare procedure codes, perform queries and reports, and maintain compliance with state and federal regulations. Serves as a liaison between different departments and providers.

Summary Statement

The incumbent duties include Medicaid Rate Setting, Provider Enrollment, understanding Service Taxonomy, maintain healthcare procedure codes, perform queries and reports, and maintain compliance with state and federal regulations. Serves as a liaison between different departments and providers.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Interviews agency staff, observes work processes and gathers data relating to operational and managerial practices and procedures for use in evaluating services provided and/or determining compliance to goals and objectives.
• Reviews, performs statistical analysis and interpretation of collected data relating to policies, procedures, organization, managerial and operational practices; Defines and may make recommendations for correcting problems.
• Analyzes data gathered and develops solutions or alternative methods of proceeding.
• Analyzes and evaluates the effectiveness of operations in meeting established goals and objectives.
• Provides technical assistance in understanding and developing management objectives and controls for resolution of issues and concerns.
• Studies pertinent background material such as legislation, administrative orders and regulations.
• Makes recommendations for and assists in the implementation of new techniques or procedures to improve methods of operations, strengthen controls, and effectively utilize resources.
• Documents findings of studies and prepares recommendations for implementation of new systems, procedures, or organizational changes.
• May supervise administrative support and/or paraprofessional staff. Supervision is exercised over at least two or more merit full time positions per the Merit Rules. The elements of supervision include planning, assigning, reviewing, evaluating, coaching, training, recommending hire/fire and discipline.

Job Requirements

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

• Six months experience in conducting studies which includes evaluating operations, programs, services, policies and procedures to determine efficiency, effectiveness, whether goals and objectives are met and compliance with laws, rules, regulations, policies and procedures.
• Six months experience in descriptive statistics such as the mean, median, mode or standard deviation.
• Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
• Six months experience in narrative report writing.
• Knowledge of designing studies which includes determining study goals and objectives, information needed, data sources, sampling and collection methods.
• Knowledge of making recommendations for continuation or changes to operations, programs, services, policies or procedures based on findings.
• Knowledge of inferential statistics such as correlation, t-tests, f-tests or analysis of variance.

Additional Posting Information

The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework and Alternative Work Schedules according to the State of Delaware’s Alternative Work Arrangement Policy . More information will be shared at the time of interview.

Conditions of Hire

Pre-employment Drug Testing: Upon a conditional offer, you must undergo pre-employment drug testing as part of the hiring process.

Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

Benefits

At the State of Delaware, we invest in our people and support them in and outside of the office. Our employees enjoy a total compensation package that far exceeds the value of their base salary. We offer comprehensive benefit plans that will give you peace of mind and security. Below is a list of benefits that are offered to eligible employees:

Health and Well Being

• Health Benefits, Dental Insurance, Vision Insurance

Just In Case

• Disability Insurance, Group Universal Life Insurance

Your Future

• Retirement Benefits, Deferred Compensation

Professional Growth

• Training and Development Programs

Work Life Balance

• Paid Leave, Paid Holidays, Paid Parental Leave, Alternative Work Schedules

More Benefits

• Flexible Spending, Pre-Tax Commuter Benefits, Accident and Critical Illness Insurance

Visit Statewide Benefits for more information!

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov .

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.

Individuals who use TDD may request auxiliary aid or service by calling [phone] or by visiting delawarerelay.com .

If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call [phone] or email [e-mail] .

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.