Juvenile Diversion Program Coordinator

Philadelphia District Attorney's Office; Philadelphia (Philadelphia County); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Health coverage

Pension plan

Public Service Loan Forgiveness (PFLF)

Annual PTO

Wellness program

Commuter benefits / pre-tax

Flexible spending accounts

Employee Assistance Program

Job summary

Philadelphia District Attorney's Office is seeking a Program Coordinator for the Juvenile Diversion Unit to oversee and coordinate services provided by community-based providers, including Youth Aid Panel, Diversion Plus, and Restorative Justice Diversion programs. The role ensures timely, effective services aligned with contractual requirements and youth needs.

The position requires a Bachelor’s degree and at least one year of case management or related experience, with strong communication,

Qualifications

• Bachelor’s degree from an accredited college or university.
• Minimum 1 year of case management or relevant experience preferred.
• Ability to work with diverse populations and bilingual is a plus.
• Strong organizational, interpersonal, and communication skills.
• Knowledge of juvenile justice systems and community service agencies preferred.
• Willingness to travel within Philadelphia during non-traditional hours.

Responsibilities

• Conduct intake assessments at the Philadelphia Juvenile Justice Services Center (PJJSC) by reviewing case allegations, gathering relevant information, assessing diversion eligibility, and assisting with the identification of appropriate diversion programming based on the youth’s individual needs.
• Connect youth and families with appropriate community resources, including counseling, behavioral health services, food resources, educational support, and other identified services.
• Serve as a liaison between youth and families, community-based organizations, law enforcement, social service agencies, and the District Attorney’s Office to support communication and coordination of diversion services.
• Schedule, coordinate, and participate in corrective planning meetings and case conferences with youth, guardians, program providers, and other relevant agencies to address concerns related to diversion participation.
• Maintain timely, accurate, and complete case documentation, including updates to the DAO Perform database, file keeping, internal tracking spreadsheets, required forms, and other program records.
• Monitor youth participation and progress throughout the diversion process and communicate concerns, barriers, or changes in circumstances to Program Development Manager and service providers.
• Collaborate with Unit Administrators, Program Coordinators, and community-based providers to identify and address barriers that may impact a youth’s successful participation in diversion programming.
• Engage youth and guardians to obtain feedback regarding their diversion experience and assist with identifying opportunities to improve service delivery and program outcomes.
• Assist youth and families with navigating community-based services and other supportive resources necessary to promote successful participation and completion of diversion requirements.
• Support community engagement activities and initiatives associated with the Juvenile Diversion Unit, including participation in community events, outreach efforts, and program-related activities.
• Oversee Youth Aid Panel (YAP) operations, when assigned, including assisting with the recruitment and training of YAP volunteer panelists; scheduling and attending evening panel conferences at police districts/community locations; and maintaining communication with volunteers, youth and families, and assigned law enforcement personnel.
• Oversee Diversion+ operations, when assigned, including maintaining regular communication with community-based case management partners, participating in provider meetings and site visits, assisting with case-related concerns, and supporting the coordination of services for participating youth.
• Oversee Restorative Justice Diversion operations, when assigned, including maintaining regular communication with community-based restorative justice partners, participating in provider meetings, site visits, and restorative circles (if applicable), assisting with case-related concerns, and supporting the coordination of services for participating youth.
• Participate in unit meetings, trainings, case conferences, and other professional development activities as required.
• Perform other related duties as assigned in support of the operations and objectives of the Juvenile Diversion Unit.

Skills

Communication skills

Bilingual

Organizational skills

Interpersonal skills

Critical thinking

Flexibility

Travel ability

MS Office

Confidentiality

Education

Bachelor’s degree

Job description

Philadelphia District Attorney's Office is seeking a Program Coordinator for the Juvenile Diversion Unit to oversee and coordinate services provided by community-based providers, including Youth Aid Panel, Diversion Plus, and Restorative Justice Diversion programs. The role ensures timely, effective services aligned with contractual requirements and youth needs.

The position requires a Bachelor’s degree and at least one year of case management or related experience, with strong communication,