Under direction of the Director of Operations, the Shift Manager serves as mentor to subordinates; commands, supervises, coordinates, and directs activities of JDOs on assigned shift; ensures basic discipline and control of residents is maintained by staff; ensures the safety and security of the building, grounds, residents, and staff are maintained; ensures residents’ basic needs are met; provides additional support as needed.
- Monitors and evaluates staff performance, conducts and records shift briefing minutes)
- Ensures compliance with facility policies and procedures
- recommends staff disciplinary action as appropriate in consultation with Director of Operations and/or Superintendent
- ensures minimum staffing levels are maintained at all times
- ensures residents behavior management system is followed
- Ensures basic discipline and control of residents is maintained by staff and resolves conflicts between residents and/or staff as necessary
- Ensures the safety and security of the building, grounds, residents, and staff are maintained
- Consults with staff regarding behavior and activities of residents
- Ensures residents’ basic needs are met (i.e., food, clothing, medication, hygiene, clean and safe environment, etc.) and daily schedules are followed
- Ensures the resident population does not exceed maximum level of capacity
- Monitors and evaluates behavior and activities of residents
- Ensures room checks are completed and documented as required
- Provides crisis intervention for residents and staff when necessary
- Discusses unusual or problem situations with staff, Director of Operations, and/or Superintendent to recommend alternatives and determine solutions
- Ensures staff follows intake/release procedures and complete requisite paperwork/documentation for residents entering and exiting the facility
- Makes decisions regarding resident disciplinary sanctions, use of restraints, contacting mental health and/or medical health care providers following consultation (e.g., from medical staff, as appropriate)
- Makes requisite notifications to Director of Operations, Superintendent, parents/legal guardians, court personnel, et. al., regarding unusual and/or critical incidents; Supervises resident surveillance, movement, medical, dietary, court, and safety needs
- Relieves staff as necessary, provides back up in emergency or crisis situations
- Takes toxicology specimens as requested or authorized
- Prepares various reports (e.g., incident reports, Shift Supervisor’s logs/checklists, etc.)
- Maintains shift logs and medication logs; Reviews logs daily to identify individual issues/concerns/needs documented on other shifts;
- Communicates with other shift managers, Director of Operations, Superintendent and staff regarding issues/concerns that affect residents, staff, and/or the facility in general
- Performs intakes as required
- Attends required management meetings and relays information regarding revised and/or new policies and procedures;
- Conducts staff training and shift meetings
- All other duties as assigned
- Minimum six (6) months corrections experience
- Associate Degree preferred
- Must have some supervisory experience, experience working with at-risk and/or delinquent youth preferred
- Demonstrate teamwork; serve as a mentor/role model amongst peers
- Exemplary written and verbal communication skills
- Must possess valid Ohio driver’s license
- Must successfully pass required drug and alcohol screening upon employment; must successfully pass required background check.
Must demonstrate regular and predictable attendance; attend in-service training; demonstrate flexibility; available to cover all three shifts and work all holidays and weekends as needed; perform other related duties as required.