Junior Title Examiner

HomeServices of America; City of Rye, Northern (NY, KY); Hybrid; USD 41,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Health Savings Account

Dental insurance

Vision insurance

Life Insurance

Paid vacation (PTO)

401(k) with employer match

Flexible Spending Account

Employee Assistance Program (EAP)

Job summary

HomeServices of America is seeking a Junior Title Examiner who will provide administrative support to the Title department. The role involves examining abstracts and title evidence, preparing title commitments, and assisting senior staff to ensure clear title for transfers.

Responsibilities include data entry, file processing, customer communications, and backup support across the department. A title insurance license may be required in this role.

Qualifications

• Two-year Associates degree in business administration or related field, or equivalent work experience.
• Minimum of 2 years in the title or related industry.
• Minimum of one year administrative or clerical experience.
• Excellent written and verbal communication skills.
• Must possess a customer service focus.
• Ability to prioritize and to work well under production deadlines, while handling multiple records concurrently.
• Detail oriented, with excellent proofing skills.
• Self-directed worker; ability to set work pace and work independently.
• Effective analytical, problem-solving and decision-making skills.

Responsibilities

• Provide administrative support for the department/office (45-50%).
• Prepare, process, maintain, distribute and audit files and documents.
• Perform data entry, generate searches and reports, maintain logs.
• Communicate with customers, sales associates or other contacts.
• Answer phones and respond to information requests.
• Perform copying, filing, typing, and scheduling.
• Process mail and courier deliveries, and assist with mailings.
• Bill for necessary fees.
• Maintain supply and marketing inventories.
• Examine title evidence and produce commitments; confer with senior title staff or underwriters as needed.
• Cross-train in other areas and serve as backup to other staff.
• Perform additional responsibilities and special projects.

Skills

Communication skills

Customer service focus

Prioritization

Detail oriented

Self-directed

Analytical thinking

Education

Associates degree in business administration

Equivalent work experience

Job description

Description

The Junior Title Examiner provides administrative support for the department/office. The incumbent also works with the Title Examiners and Title Officers to examine abstracts and registered property abstracts or similar title evidence for any title defects or adverse information that could affect the transfer of title and to issue title commitments containing the results of the examination. Assists with special projects as needed and may act as backup to other office staff in their absence.

Job Duties and Responsibilities (Essential Job Functions)

Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations.

• Provide administrative support as needed for the department/office. (45-50%)
• Prepare, process, maintain, distribute and audit files and documents.
• Perform data entry, generate searches and reports, and maintain logs to track data.
• Communicate by means of personal contact, phone contact or written correspondence to customers, sales associates or other contacts.
• Answer phone, respond to information requests or refer to the appropriate department.
• Perform copying, filing, general typing/word processing and schedule appointments.
• Process mail and courier deliveries, and help with mailings.
• Bill for necessary fees.
• Maintain supply and marketing inventories.
• Examine Title evidence and produce a commitment reflecting the results of the examination. May confer with senior title staff, national underwriters and local council to ensure clear title. Search and examine public records to identify any encumbrances, tax liens or other defects that could affect the clear transfer of title. (30-35%)
• Cross-train in other areas and serve as a backup to other departmental staff (0-10%)
• Perform any additional responsibilities and special projects as requested or assigned. (0-5%)

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications

Education:

• Two-year Associates degree in business administration or related field; or equivalent work experience.

Experience:

• Minimum of 2 years in the title or related industry.
• Minimum of one year administrative or clerical experience.

Knowledge and Skills:

• Excellent written and verbal communication skills.
• Must possess a customer service focus.
• Ability to prioritize and to work well under production deadlines, while handling multiple records concurrently.
• Detail oriented, with excellent proofing skills.
• Self-directed worker; ability to set work pace and work independently.
• Effective analytical, problem-solving and decision-making skills.

Other (licenses, certifications, schedule flexibility/OT, travel, etc.):

• Position may require a title insurance license.

Wage: $30.00 - $32.00 hourly; actual wage is based upon education and experience.

Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)

Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.