Junior Title Examiner

HomeServices of America; Village of Rye Brook (NY); On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

Medical benefits

401(k) with employer match

Paid vacation (PTO)

Job summary

HomeServices of America seeks a Junior Title Examiner to provide administrative support and assist Title Examiners in reviewing abstracts and title evidence. Tasks include filing, data entry, and generating title commitments. Some duties involve cross-training and backup coverage for other staff.

The role requires an associate degree or equivalent experience, at least 2 years in title work, and strong communication and organizational skills. A title license may be required.

Qualifications

• Two-year associate degree or equivalent work experience in a related field.
• Minimum of 2 years in title or related industry.
• Minimum of 1 year administrative or clerical experience.
• Excellent written and verbal communication skills.
• Customer service oriented.
• Strong computer skills.
• Ability to prioritize and meet production deadlines while handling multiple records.
• Detail oriented with strong proofreading skills.
• Self-directed, able to set work pace and work independently.
• Analytical, problem-solving and decision-making abilities.
• Position may require a title insurance license.

Responsibilities

• Provide administrative support for the department/office.
• Prepare, process, maintain, distribute and audit files and documents.
• Enter data, generate searches and reports, and log data.
• Communicate with customers, sales associates or other contacts.
• Answer phone and route information requests.
• Copying, filing, typing, and scheduling appointments.
• Process mail and courier deliveries and assist with mailings.
• Bill for necessary fees.
• Maintain supply and marketing inventories.
• Examine title evidence and produce a commitment; coordinate with senior staff.
• Cross-train and act as backup to other staff.
• Handle additional responsibilities and special projects.

Skills

Communication skills

Customer service

Computer skills

Time management

Attention to detail

Self-motivation

Analytical thinking

Education

Two-year Associates degree in business administration or related field

Tools

Title license

Job description

The Junior Title Examiner provides administrative support for the department/office. The incumbent also works with the Title Examiners and Title Officers to examine abstracts and registered property abstracts or similar title evidence for any title defects or adverse information that could affect the transfer of title and to issue title commitments containing the results of the examination. Assists with special projects as needed and may act as backup to other office staff in their absence. (45-50%)

Job Duties And Responsibilities (Essential Job Functions)

Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations.

• Provide administrative support as needed for the department/office. (45-50%)
• Prepare, process, maintain, distribute and audit files and documents.
• Perform data entry, generate searches and reports, and maintain logs to track data.
• Communicate by means of personal contact, phone contact or written correspondence to customers, sales associates or other contacts.
• Answer phone, respond to information requests or refer to the appropriate department.
• Perform copying, filing, general typing/word processing and schedule appointments.
• Process mail and courier deliveries, and help with mailings.
• Bill for necessary fees.
• Maintain supply and marketing inventories.
• Examine Title evidence and produce a commitment reflecting the results of the examination. May confer with senior title staff, national underwriters and local council to ensure clear title. Search and examine public records to identify any encumbrances, tax liens or other defects that could affect the clear transfer of title. (30-35%)
• Cross-train in other areas and serve as a backup to other departmental staff (0-10%)
• Perform any additional responsibilities and special projects as requested or assigned. (0-5%)

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications

Education:

• Two-year Associates degree in business administration or related field; or equivalent work experience.

Experience

• Minimum of 2 years in the title or related industry.
• Minimum of one year administrative or clerical experience.

Knowledge And Skills

• Excellent written and verbal communication skills.
• Must possess a customer service focus.
• Strong computer skills.
• Ability to prioritize and to work well under production deadlines, while handling multiple records concurrently.
• Detail oriented, with excellent proofing skills.
• Self-directed worker; ability to set work pace and work independently.
• Effective analytical, problem-solving and decision-making skills.

Other (licenses, Certifications, Schedule Flexibility/OT, Travel, Etc.)

• Position may require a title insurance license.

Wage:

$30.00 - $32.00 hourly; actual wage is based upon education and experience.

Benefits:

Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)

Equal Opportunity Employer