Junior Tennis Professional

The Bay Club Company; Kentfield (CA); Hybrid; USD 23,281 - 125,719; Part time

Benefits offered by this job

Club Membership

Competitive Compensation

Discounts on club services

Continuing Education

Paid Time off

Health Insurance

Job summary

The Bay Club Company is seeking a Tennis Professional in Kentfield, California. The role includes promoting and teaching tennis clinics, maintaining records, and organizing schedules. A successful candidate will have the Tennis Professional certification from USPTA or USPTR, CPR/AED certification, and at least two years of professional experience. Offering a base pay range of $16.90 - $91.26 per hour, the position emphasizes exceptional customer service, ensuring all members and guests receive a high-quality experience.

Qualifications

• Knowledge of principles and methods for showing, promoting, and selling services.
• Ability to tell when something is wrong or likely to go wrong.
• Ability to read, understand and communicate information in writing.
• Ability to understand and communicate ideas effectively.

Responsibilities

• Promote and teach tennis clinics, private lessons, and programs.
• Organize and maintain daily teaching schedule.
• Provide new member tennis orientations and evaluations.
• Notify and encourage members to participate in the Club’s tennis events.
• Represent the club in a professional manner.

Skills

Sales and Marketing

Problem Anticipation / Deductive Reasoning

Written Comprehension and Expression

Oral Comprehension and Expression

Computer

Well organized and detail oriented

Strong interpersonal and communication skills

Excellent customer service attitude and abilities

Education

Tennis Professional certification from USPTA or USPTR

Current CPR/AED certification

Minimum two years of professional experience

Job description

General Summary

Under the direction of the Director of Tennis, the Tennis Professional is responsible for all tennis activities as assigned and directed by the Club’s management. The Tennis Professional is responsible for achieving personal revenue goals each month while providing the best customer service and hospitality to all members and guests.

Primary Job Functions

• Promote and teach tennis clinics, private lessons, and adult/junior/senior programs as assigned by the Director of Tennis.
• Organize and maintain daily teaching schedule, including but not limited to private lessons and group lessons.
• Achieve personal revenue goals.
• Provide new member tennis orientations and evaluations, along with an introduction to the facility and its programming.
• Notify and encourage members to participate in the Club’s tennis events.
• Attend Tennis Department staff meetings and General Staff Meeting or Associate Orientations as directed by Club Management.
• Be available for posted Tennis Clinics or other job functions throughout the Club in emergency situations whenever schedule permits.
• Represent the club in a professional manner through image, dress, communication, and immediate follow through and response.
• Be on time for all scheduled appointments.
• Maintain accurate, current records on all client exercise programs and progress.
• Keep track of each client’s sessions and fee payments.
• Enforce all tennis department and club policies.
• Assist in the maintenance and cleanliness of the tennis area. Maintain your teaching court in a professional manner, ensuring a safe environment.
• Accurately record each day worked, the actual time worked and client sessions in the appropriate tracking system.

Other Job Functions

• Assist with special club projects, events and promotions.

Minimum Qualifications

To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills, Knowledge, Experience & Education

• Sales and Marketing – Knowledge of principles and methods for showing, promoting, and selling services. This includes marketing strategy and tactics, and sales techniques.
• Problem Anticipation / Deductive Reasoning – Ability to tell when something is wrong or likely to go wrong and apply general rules to specific problems to produce logical solutions.
• Written Comprehension and Expression – Ability to read, understand and communicate information and ideas in writing so others will understand.
• Oral Comprehension and Expression – Ability to understand and communicate so others can understand ideas and information.
• Computer – Ability to develop and maintain computer records in Word, Excel and other software required by TBCC and regulatory agencies. Ability to develop tracking and report forms in Word and Excel as needed.
• Well organized and detail oriented.
• Strong interpersonal and communication skills.
• Excellent customer service attitude and abilities.
• Current Tennis Professional certification from either United States Professional Tennis Association (USPTA) or United States Professional Tennis Registry (USPTR) required.
• Minimum two (2) years of professional experience, including college and/or elite professional competition and exposure.
• Current CPR/AED certification.

Working Conditions / Physical Requirements

• The location of the position changes frequently from indoors to outdoors.
• Work performed outdoors in varying and occasionally extreme (hot) weather conditions.
• Must arrive on time for all scheduled work shifts required. Must work weekends, evenings, and holidays as required.
• Must be flexible, adaptable, and readily able to adjust to changes in work environment.
• Position requires public contact.
• Deal with outside personnel such as clients on a regular basis with contact in various forms such as in person, phone and email.
• Deal with unpleasant or angry people, needing problem-solving of difficult situations.
• Adapt to a frequently changing environment.
• Frequently use hands to finger, handle or feel; reach with hands and arms.
• Frequently walk, stoop, kneel, climb or balance, and stretch.
• Occasionally walk around the facility.
• Occasionally talk and hear.
• Regularly play a competitive tennis match or practice hitting/playing sessions.
• Specific vision abilities required: close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

An Equal Opportunity Employer

The Bay Club Company (“TBCC”) provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.

Estimated Base Pay Range

$16.90 - $91.26 / hour

Other Compensation And Benefits

• Club Membership
• Competitive Compensation
• Discounts on club services and amenities
• Continuing Education
• Community Involvement
• Paid Time off*
• Health Insurance*
• Offered to Full-Time associates. Full-Time status eligibility starting at 25 average hours of work per week.

Additional County Ordinances

LA County: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.