Pickleball Professional

The Bay Club Company; Edmonds (WA); On-site; USD 24,796 - 68,880; Full time

Benefits offered by this job

Club Membership

Competitive Compensation

Discounts on club services andmenities

Continuing Education

Community Involvement

Paid Time off

Health Insurance

Full-Time status eligibility

Job summary

The Bay Club Company is seeking a Pickleball Coach to lead clinics, private and group lessons, and in-house tournaments under the Director of Tennis. You will organize daily schedules, promote programs, and aim to meet personal revenue goals while delivering exceptional service to members and guests.

Responsibilities include maintaining records, encouraging participation in events, and upholding club policies.

Qualifications

• Two years of professional experience in tennis/pickleball coaching.
• Current CPR/AED certification is required.
• Excellent customer service and communication skills.
• Ability to organize schedules and manage private and group lessons.

Responsibilities

• Promote and teach pickleball clinics, private lessons, and programs as directed.
• Organize and maintain daily teaching schedule including private and group lessons.
• Achieve personal revenue goals.
• Provide new member orientations and program introductions.
• Notify members to participate in pickleball events.
• Attend department and staff meetings as directed.

Skills

Sales and Marketing

Problem Anticipation/Deductive Reason

Written Comprehension

Oral Communication

Computer skills

Well organized

Interpersonal skills

Customer service

CPR/AED certification

Tools

Word

Excel

Job description

Under the direction of the Director of Tennis, the Pickleball Coach is responsible for all pickleball activities as assigned and directed by the Club’s management. The Pickleball Coach is responsible for achieving personal revenue goals each month while providing the best customer service and hospitality to all members and guests.

Primary Job Functions

• Promote and teach: pickleball clinics, private lessons, and adult/junior/senior programs, tournaments (both in-house and open to non-members) as assigned by the Director of Tennis
• Responsible for organizing and maintaining daily teaching schedule, including but not limited to, private lessons and group lessons.
• Responsible for achieving personal revenue goals.
• Provide new member pickleball orientations and evaluations, along with an introduction to the facility and its programming.
• Notify and encourage members to participate in the Club’s pickleball events.
• Attend Tennis/Pickleball Department staff meetings and General Staff Meeting or Associate Orientations as directed by Club Management.
• Schedule permitting, be available for other job functions throughout the Club in emergency situations.
• Represent the club in a professional manner through image, dress, communication, and immediate follow through and response.
• Be on time for all scheduled appointments.
• Maintain accurate, current records on all client exercise programs and progress.
• Keep track of each client’s sessions and fee payments.
• Enforce all tennis/pickleball department and club policies.
• Assist in the maintenance and cleanliness of the tennis/pickleball area. Maintain your teaching court in a professional manner. Ensure the environment is safe for all those who use the facility.
• Accurately record each day worked, the actual time worked and client sessions in the appropriate tracking system.

Corporate Goals & Objectives

• Promote the company’s safety goals and actively work towards ensuring a safe working environment.
• Interpret and ensure compliance with company policies and procedures.
• Actively further corporate objectives and continuously support improvement and positive change.

Other Job Functions

• Assist with special club projects, events, and promotions.

Minimum Qualifications

To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills, Knowledge, Experience & Education

• Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling services. This includes marketing strategy and tactics, and sales techniques.
• Problem Anticipation/ Deductive Reasoning — Ability to tell when something is wrong or is likely to go wrong and then apply general rules to specific problems to produce answers that make sense. Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems and considers the relative costs and benefits of potential actions to choose the most appropriate one.
• Written Comprehension and Expression — Ability to read, understand and communicate information and ideas in writing so others will understand.
• Oral Comprehension and Expression — Ability to understand and communicate so others can understand ideas and information.
• Computer — Ability to develop and maintain computer records in Word, Excel and other software required by TBCC and regulatory agencies. Ability to develop tracking and report forms in Word and Excel as needed.
• Well organized and detail oriented.
• Strong interpersonal and communication skills.
• Excellent customer service attitude and abilities.
• Minimum two (2) years of professional experience. (This includes college and/or elite professional competition and exposure.)
• Current CPR/AED certification.

Working Conditions and Physical Requirements

• The location of the position changes frequently from indoors to outdoors.
• Work performed outdoors in varying and occasionally extreme (hot) weather conditions.
• Ability to arrive at work on time for all scheduled work shifts required. Ability to work weekends, evenings, and holidays required.
• Must be flexible, adaptable, and readily able to adjust to changes in work environment.
• Position requires public contact.
• This position deals with outside personnel such as clients on a regular basis with contact in various forms such as in person, phone, and email.
• It is sometimes necessary to deal with unpleasant or angry people with the need to problem solve difficult situations.
• It is necessary to adapt to a frequently changing environment.
• Frequently required to use hands to finger, handle or feel; and reach with hands and arms.
• Frequently required to walk, stoop, kneel, climb, or balance, and stretch.
• Must occasionally walk around the facility.
• Must occasionally talk and hear.
• This Associate should be able to regularly play a competitive tennis match or practice hitting/playing sessions.
• Specific vision abilities required but this job includes close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Job Description Revision

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position.

An Equal Opportunity Employer

The Bay Club Company (“TBCC”) provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.

Estimated Base Pay Range

$18 - $50 / hour

Other Compensation And Benefits

At the Bay Club, we offer programs and perks that cultivate a healthy and active workplace environment. Here are the perks you can expect in your benefits package:

• Club Membership
• Competitive Compensation
• Discounts on club services and amenities
• Continuing Education
• Community Involvement
• Paid Time off*
• Health Insurance*
• Offered to Full-Time associates. Full-Time status eligibility starting at 25 average hours of work per week.