Junior Technical Writer – Compliance Policies & Docs

Coast Professional, Inc.; West Monroe (LA); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

11 Paid Holidays

401(k)

401(k) matching

AD&D insurance

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Paid training

Referral program

Vision insurance

Job summary

Coast Professional, Inc. in West Monroe, LA, seeks a Junior Technical Writer to support creation, editing, and maintenance of clear documentation. You will collaborate with Technical Writers, Operations and Support teams to ensure consistency and regulatory alignment.

Responsibilities include researching regulatory compliance, data entry in LMS and compliance systems, and assisting with training materials for staff and managers.

Qualifications

• High school diploma or GED required.
• Experience in collections or related profession required.
• Knowledge of FDCPA, FCRA, TCPA, ECOA, UDAPP regulations.

Responsibilities

• Assist in drafting policies and procedures in accordance with business goals and regulatory requirements.
• Maintain and update existing documentation to reflect process changes.
• Develop clear, concise policies that are easily understood by all employees.
• Prepare and present policies for review and approval by management.
• Assist with ISO 9001 recertification activities and related audits.

Skills

Verbal communication

Written communication

MS Office

Attention to detail

Time management

Multitasking

Independent work

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Coast Professional, Inc. in West Monroe, LA, seeks a Junior Technical Writer to support creation, editing, and maintenance of clear documentation. You will collaborate with Technical Writers, Operations and Support teams to ensure consistency and regulatory alignment.

Responsibilities include researching regulatory compliance, data entry in LMS and compliance systems, and assisting with training materials for staff and managers.