Junior Technical Writer - Compliance & Policy Docs

Socket.dev; West Monroe (LA); On-site; USD 23,000 - 30,000; Part time

Benefits offered by this job

11 Paid Holidays

401(k)

401(k) matching

AD&D insurance

Dental insurance

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid sick time

Paid time off

Paid training

Referral program

Vision insurance

Job summary

Coast Professional, Inc. in West Monroe, LA seeks a Junior Technical Writer to support creation, editing, and maintenance of clear, accurate documentation.

You will work with Technical Writers, Operations and Support teams to ensure materials are consistent and technically correct. The role involves regulatory compliance research, data entry in LMS and compliance systems, and collaboration with cross-functional teams.

Qualifications

• High school diploma or GED required.
• Experience in collections or related profession required.
• Knowledge of collection practices.
• Knowledge of Microsoft products (Excel and Word).

Responsibilities

• Assist drafting policies and procedures in line with business goals and regulatory requirements.
• Maintain and update existing documentation to reflect process changes.
• Develop clear policies easily understood by all employees.
• Develop comprehensive policies that address questions and situations.
• Presents policies and procedures to management for review and approval.
• Assist in ISO 9001 recertification related to policies and procedures.
• Monitor and update Compliance Management Systems, keeping records current and aiding audits.

Skills

Communication skills

Attention to detail

multitasking

MS Office

Education

High school diploma or GED

Tools

Excel

Word

PowerPoint

Job description

Coast Professional, Inc. in West Monroe, LA seeks a Junior Technical Writer to support creation, editing, and maintenance of clear, accurate documentation.

You will work with Technical Writers, Operations and Support teams to ensure materials are consistent and technically correct. The role involves regulatory compliance research, data entry in LMS and compliance systems, and collaboration with cross-functional teams.