Junior Technical Information Specialist

Caterpillar Inc.; Mossville (IL); On-site; USD 81,000 - 122,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Tuition reimbursement

Career development

Job summary

Caterpillar Inc. in Mossville, IL is seeking an Associate Technical Information Specialist to support the Technical Information Center (TIC).

You will help engineers and researchers access trusted information, manage document delivery, acquisitions, ready reference, cataloging, and internal repository publishing with accurate, reliable service. This entry-level role offers increasing responsibility as you build experience within the information professional career series.

Qualifications

• Degree in library and information science or related field.
• Prior library work experience.
• Strong written and verbal communication.
• Ability to work onsite in Mossville, IL.
• Experience with metadata and cataloging preferred.

Responsibilities

• Coordinate document delivery and interlibrary loans; track activity and improve fulfillment.
• Acquire print and electronic resources; coordinate purchases and renewals; assist with licensing.
• Answer routine reference questions; guide engineers and researchers to sources.
• Publish technical documents following workflows; apply metadata and templates.

Skills

Microsoft 365

Adobe Acrobat

Library systems

Enterprise content management

Web applications

Metadata & indexing

Data visualization

AI-enabled search

Communication

Learning agility

Education

Library Information Science degree

Tools

Enterprise content management platforms

Web-based library tools

Job description

Caterpillar Inc. in Mossville, IL is seeking an Associate Technical Information Specialist to support the Technical Information Center (TIC).

You will help engineers and researchers access trusted information, manage document delivery, acquisitions, ready reference, cataloging, and internal repository publishing with accurate, reliable service. This entry-level role offers increasing responsibility as you build experience within the information professional career series.