Entry-Level Technical Information Specialist

Illinois; Illinois; On-site; USD 38,000 - 52,000; Full time

Job summary

Illinois is seeking an Associate Technical Information Specialist to support document delivery, acquisitions, and cataloging within the Technical Information Center (TIC). This entry-level role offers growing responsibilities as you build experience in information science and library services, with limited travel required.

The role emphasizes accurate publishing workflows, metadata practices, and helping engineers and researchers access trusted information.

Qualifications

• A four-year or advanced degree, preferably in library and information science or a related field, and prior library work experience.
• Effective communications: writing, presentations, active listening, and feedback; adapt language to your audience.
• Accuracy & Attention to Detail: cross-checks, quality assurance standards, improve best practices.
• Process Improvement: map workflows, identify performance barriers, apply process controls.
• Library Administration: support daily library operations, catalog updates, renewals, and distribution lists.
• Library and Resource Center Management: manage information, vendor records, access obligations, and major initiatives.
• Library Help Desk: help users, conduct searches, and document costs.

Responsibilities

• Document Delivery & Interlibrary Loan: coordinate delivery and interlibrary loans for articles, standards, reports, and conference materials; maintain partner relationships and track metrics.
• Acquisitions: acquire print and electronic resources, coordinate purchases and renewals with vendors and internal teams; track spending and assist with pricing and licenses.
• Ready Reference Services: answer routine reference questions and guide users to sources and services.
• Document Publishing: publish technical documents with metadata, templates, and workflows, and assist authors with publishing questions.

Skills

Microsoft 365

Adobe Acrobat

Library systems

Metadata indexing

Data visualization

AI tools

Education

Bachelor’s degree

Tools

Content management systems

Job description

Illinois is seeking an Associate Technical Information Specialist to support document delivery, acquisitions, and cataloging within the Technical Information Center (TIC). This entry-level role offers growing responsibilities as you build experience in information science and library services, with limited travel required.

The role emphasizes accurate publishing workflows, metadata practices, and helping engineers and researchers access trusted information.