Junior Systems Engineer – Rotating Shift Ops & Incident Response

Columbia Technology Partners, Inc; Maryland; Presencial; USD 80 000 - 95 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical plans

Vision and dental

401k

Paid time off

Career growth funding

Life and AD&D Insurance

Profit sharing bonus

Referral bonus program

Resumo da oferta

Columbia Technology Partners, Inc. is seeking a Junior Engineer 0 to join our operations team, gaining hands-on experience in system operations, troubleshooting, and incident response while working rotating shifts on mission-critical systems.

The role requires a Bachelor's degree in a technical field and about 1 year of related experience. U.S. citizenship and ability to obtain security clearance are required.

Qualificações

• Bachelor's degree in Engineering, Computer Science, Mathematics, or related technical discipline.
• 1 year of engineering, technical support, systems operations, or related experience.
• Degree may substitute for one year of required experience.

Responsabilidades

• Perform Level 1 system restoration activities by following SOPs, knowledge bases, and operational guidance.
• Monitor mission systems and respond to alerts, outages, and performance issues.
• Investigate and resolve routine operational incidents using established troubleshooting processes.
• Leverage documentation, historical tickets, and collaboration tools to diagnose and address system issues.
• Escalate complex technical issues to senior engineering staff when necessary.
• Maintain accurate records of incidents, troubleshooting efforts, and restoration activities.

Conhecimentos

Problem solving

Attention to detail

Communication

Analytical skills

Willingness to rotate shifts

Formação académica

Bachelor's degree in Engineering, Computer Science, Mathematics, or related technical discipline

Descrição da oferta de emprego

Columbia Technology Partners, Inc. is seeking a Junior Engineer 0 to join our operations team, gaining hands-on experience in system operations, troubleshooting, and incident response while working rotating shifts on mission-critical systems.

The role requires a Bachelor's degree in a technical field and about 1 year of related experience. U.S. citizenship and ability to obtain security clearance are required.