Junior Engineer Level 0

Columbia Technology Partners, Inc; Corridor North (MD); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical plans

Vision & Dental

401k

PTO & Leave

Career learning grant

Life/AD&D Insurance

Profit sharing

Referral bonus program

Job summary

Columbia Technology Partners, Inc. is seeking a Junior Engineer 0 to join our operations team supporting mission-critical systems. This entry-level role offers hands-on experience in system operations, troubleshooting, and incident response while collaborating with seasoned professionals.

The position features a 12-hour rotating shift schedule, with day and night blocks, and opportunities to grow technical skills across monitoring, restoration, and problem-solving within a fast-paced environment.

Qualifications

• Bachelor's degree in Engineering, CS, Math or related field.
• At least 1 year of engineering, technical support, systems operations, or related experience; degree may substitute for one year.

Responsibilities

• Perform Level 1 system restoration per SOPs and knowledge bases.
• Monitor mission systems; respond to alerts, outages, and performance issues.
• Investigate and resolve routine incidents using troubleshooting processes.
• Use documentation and tickets to diagnose and address issues.
• Escalate complex issues to senior staff when needed.
• Maintain accurate incident and restoration records.

Skills

Problem solving

Communication

Attention to detail

Teamwork

Education

Bachelor's degree in Engineering, Computer Science, or Mathematics

Job description

Description:

Launch Your Engineering Career with a Team That Keeps Critical Systems Running

Columbia Technology Partners is seeking a motivated Junior Engineer 0 to join our operations team supporting mission‑critical systems. This is an excellent opportunity for early‑career engineers looking to gain hands‑on experience in system operations, troubleshooting, and incident response while working alongside experienced technical professionals.

Work Schedule:

12‑hour rotating shift schedule:

• 7:00 AM - 7:00 PM
• Rotates monthly to 7:00 PM - 7:00 AM

Key Responsibilities:

• Perform Level 1 system restoration activities by following documented Standard Operating Procedures (SOPs), knowledge bases, and operational guidance.
• Monitor mission systems and respond to alerts, outages, and performance issues.
• Investigate and resolve routine operational incidents using established troubleshooting processes.
• Leverage documentation, historical tickets, and collaboration tools to diagnose and address system issues.
• Escalate complex technical issues to senior engineering staff when necessary.
• Maintain accurate records of incidents, troubleshooting efforts, and restoration activities.

Qualifications:

• Bachelor's degree in Engineering, Computer Science, Mathematics, or a related technical discipline.
• One (1) year of engineering, technical support, systems operations, or related experience.
• Degree may substitute for one (1) year of required experience.

Desired Skills:

• Ability to follow technical procedures and documented processes with attention to detail.
• Strong problem‑solving, communication, and analytical skills.
• Willingness to work a rotating shift schedule in a fast‑paced operational environment.

Why Join Columbia Technology Partners?

At CTP, you'll have the opportunity to grow your technical skills while supporting mission‑focused systems that make a real impact. We invest in our employees' success by providing mentorship, hands‑on experience, and opportunities to work alongside talented engineers in a collaborative environment. Whether you're launching your career or building on your technical foundation, CTP offers a place where you can learn, contribute, and advance.

That’s why our pay is competitive, our missions are critical, and our benefits
represent what matters most to CTP: Our People.

At Columbia Technology Partners we are committed to equity. Our compensation practices are based on market data, experience, location, and performance. We are committed to fair and inclusive hiring.

Salary Range Transparency

At Columbia Technology Partners we are committed to transparency and fairness in our compensation practices. We believe in creating a work environment where employees feel valued, empowered, and rewarded for their contributions.

How We Determine Salary Ranges

Our salary ranges are based on the following key factors:

• Job Role and Responsibilities: The specific duties and responsibilities associated with each role form the foundation of our compensation structure.
• Market Research and Industry Benchmarks: We conduct regular analysis of market trends and salaries across our industry, using reliable compensation data to ensure we stay competitive.
• Experience and Qualifications: An individual's experience, education, certifications, and specialized skills all contribute to determining their position within a salary range.
• Location: Salary ranges may be adjusted based on geographic cost of living, in accordance with local and national standards.
• Company Performance: Our compensation practices also take into account overall company performance and financial health, ensuring that we maintain sustainability while rewarding our team.

Really good benefits, for really GREAT people:

• From our CTP Family to yours, we know how important these decisions are. Your benefits are about you, not us. Tell us what you need in order to see a future at CTP; let's get where you're going, together.
• Medical: CTP offers 3 superior plans, bringing our employees both in‑network and out‑of‑network options.
• Vision + Dental: Both free to you + paid in full by CTP.
• Retirement: 401k - 6% company contribution
• PTO + Leave: A work life balance is extremely important to our team here at CTP, which is why our paid time off plans are so lucrative. Offering customizable leave plans to meet your needs is just one of our many perks! Jury Duty, Bereavement + Military Leave provided.
• Career Growth: Up to $10,000 provided for approved career‑related learning, training, education, and/or tuition.
• Life and AD&D Insurance/Short‑Term & Long‑Term Disability: More peace of mind, at zero cost to you.
• Profit Sharing Bonus: End of year cash gets added to your bottom‑line.
• Referral Bonus Program: Our tiered program provides an incentive with each stage of the hiring process your referral passes. Our bonuses range from $7,000-$20,000, if your referral joins the team.

Columbia Technology Partners is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.

CTP was voted one of the top 25 best places to work in Baltimore by Baltimore Magazine!