Junior Systems Administrator & Training Specialist

ASM Research, An Accenture Federal Services Company; Jackson (MS); On-site; USD 54,000 - 88,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, is seeking a Junior Systems Administrator to support day‑to‑day operations of enterprise systems and assist in training design and delivery.

The role combines foundational server administration with junior instructional design tasks, helping to build training assets, facilitate sessions, and track learning outcomes in the LMS. It also supports change‑management activities tied to new system rollouts; a secret clearance is required.

Qualifications

• Bachelor’s degree in IT, CS, or related field, or equivalent experience.
• 0–3 years of experience in systems administration, IT support, training, or instructional design.
• Foundational skills in installing, configuring, and updating operating systems and common server software.
• Basic skills in instructional design and presentation development.
• Strong problem‑solving, communication, and interpersonal skills with the ability to manage multiple tasks.
• Current secret security clearance.

Responsibilities

• Assist with server builds, OS installation, configuration, patching, and routine maintenance following established procedures and runbooks.
• Monitor system health, review alerts, perform first‑line troubleshooting, and escape incidents with clear diagnostics and documentation.
• Use standard administration tools for user and group management, file permissions, and basic network configuration on servers, updating tickets and configuration records.
• Support the design and delivery of technical and process training by helping define learning objectives, organize content, and translate procedures into learner‑friendly steps, graphics, and examples.
• Build and maintain training assets such as slide decks, handouts, simple e‑learning modules, job aids, and quick‑reference guides.
• Facilitate portions of classroom or virtual training sessions, respond to common learner questions, and collect feedback, quizzes, and surveys to measure training effectiveness.
• Help track training participation and outcomes in learning management systems and support change‑management activities tied to new system or process rollouts.

Skills

Server administration

IT support

Instructional design

Communication skills

Security clearance

Education

Bachelor's degree in IT/CS or related field

Tools

Virtualization basics

Basic scripting

Job description

ASM Research, An Accenture Federal Services Company, is seeking a Junior Systems Administrator to support day‑to‑day operations of enterprise systems and assist in training design and delivery.

The role combines foundational server administration with junior instructional design tasks, helping to build training assets, facilitate sessions, and track learning outcomes in the LMS. It also supports change‑management activities tied to new system rollouts; a secret clearance is required.