Training Architect for Federal Systems & Change

ASM Research, An Accenture Federal Services Company; Jackson (MS); On-site; USD 80,000 - 102,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company is seeking a Training Specialist, Mid to design and deliver end-to-end training programs that help users, support staff, and managers adopt new systems, tools, and processes in a federal environment.

You will conduct needs analyses, define learning objectives, and develop blended curricula that include instructor-led sessions, virtual training, e-learning, and performance support materials, ensuring alignment with deployment timelines and

Qualifications

• Bachelor’s degree in Education, Training, HR, IT or related field, or equivalent experience.
• 4–7 years of experience in technical training or instructional design.
• Proficiency with instructional design methodologies and adult learning.
• Experience designing and delivering training for technical systems or complex processes.
• Strong communication, presentation and stakeholder management skills.
• Ability to manage multiple training initiatives and meet deadlines.

Responsibilities

• Perform training needs analyses and define role-based learning objectives for diverse user groups.
• Design and develop blended training solutions including classroom/virtual courses, e-learning modules, simulations, exercises, job aids, and quick-reference guides.
• Convert complex technical concepts, workflows, and compliance requirements into clear, practical examples, scenarios, and case studies aligned to real program use cases.
• Create and maintain reusable templates, storyboards, and content standards to keep training consistent across courses, releases, and delivery channels.
• Configure and use learning management systems (LMS) to manage curricula, enrollments, automated assignments, and completion tracking, and to produce training metrics for stakeholders.
• Facilitate training events (in-person and virtual), manage learner engagement and discussions, and adjust delivery based on participant feedback and real-time observation.
• Evaluate training effectiveness using assessments, surveys, on-the-job performance checks, and adoption indicators; recommend and implement content and delivery improvements.
• Partner with product owners, system administrators, and project teams to keep training synchronized with system changes, agile releases, and deployment timelines.
• Support change-management activities by coordinating training schedules, communications, and readiness activities related to new system or process rollouts.

Skills

Instructional design

Adult learning principles

Training delivery

Stakeholder management

Communication

Project management

Education

Bachelor’s degree or equivalent experience

Job description

ASM Research, An Accenture Federal Services Company is seeking a Training Specialist, Mid to design and deliver end-to-end training programs that help users, support staff, and managers adopt new systems, tools, and processes in a federal environment.

You will conduct needs analyses, define learning objectives, and develop blended curricula that include instructor-led sessions, virtual training, e-learning, and performance support materials, ensuring alignment with deployment timelines and