Junior Systems Administrator - IT Support & Security Ops

Vibrint; Hanover (MD); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive salary

Annual merit-based increases

Discretionary bonus program

401(k) with company match (9%)

11 paid federal holidays

160 hours paid time off

Health, dental, vision, life and short

& long-term disability insurance

Employee assistance program

Professional development allowance

Job summary

Vibrint is seeking an IT Associate to support our people across multiple offices and help keep devices secure and systems running. You will assist with onboarding/offboarding, manage Microsoft 365 accounts, and patch Windows and macOS devices using Intune and Autopilot.

The role emphasizes problem-solving, collaboration, and a willingness to learn in a security-focused environment. You will contribute to maintaining asset records, supporting security practices, and automating routine IT tasks

Qualifications

• Bachelor's degree in computer science or related field expected within six months, or three years of relevant experience.
• Familiarity with Microsoft 365, Windows 11, Linux, and basic networking.
• Strong troubleshooting, customer service, and communication skills.
• Eligible to obtain and maintain a U.S. Government security clearance.
• Willingness to learn and collaborate in a security-conscious IT team.

Responsibilities

• Provide IT support across ServiceNow, phone, chat, and onsite assistance.
• Troubleshoot Microsoft 365, Windows, macOS, Linux, printers, applications, and network connectivity.
• Assist with onboarding/offboarding: accounts provisioning, access, and permissions removal.
• Administer and maintain Windows 11/macOS devices using Intune and Windows Autopilot.
• Support asset inventory, hardware repair, testing, and lifecycle tasks.
• Package, test, and deploy software; support applications like Adobe, Druva, and ServiceNow.

Skills

Microsoft 365

Windows 11

Linux

Networking basics

Troubleshooting

Customer service

Communication

PowerShell scripting

Team collaboration

Education

Bachelor's degree in CS or related field

3 years relevant experience

Tools

Intune

Windows Autopilot

PowerShell

Adobe

Druva

ServiceNow

Job description

Vibrint is seeking an IT Associate to support our people across multiple offices and help keep devices secure and systems running. You will assist with onboarding/offboarding, manage Microsoft 365 accounts, and patch Windows and macOS devices using Intune and Autopilot.

The role emphasizes problem-solving, collaboration, and a willingness to learn in a security-focused environment. You will contribute to maintaining asset records, supporting security practices, and automating routine IT tasks