Junior System Administrator

CLIFF CASTLE CASINO HOTEL; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Cliff Castle Casino Hotel is seeking a Systems Administrator to support the IT Department, managing information systems, hardware distribution, and Windows-based networks in a fast-paced environment.

The role includes troubleshooting, backups/restores, user access control, email setup, and ensuring licensing compliance and security. You will train technicians, maintain policies, and oversee daily IT operations to deliver reliable technology for gaming and hospitality services.

Qualifications

• Must have strong communication, organizational and planning skills.
• Experience with Microsoft operating systems and SQL Server 2005/2008; .NET environment familiarity preferred.
• Willingness to work weekends and holidays; 18+ and eligible to work in the U.S.

Responsibilities

• Maintain and service information systems and peripheral equipment distribution.
• Oversee Windows applications and LAN hardware/software maintenance.
• Handle troubleshooting, router maintenance, user access control, passwords, email setup, backups and restores.
• Train and supervise Technicians as directed by the department head.
• Maintain technology policies, inventories and licensing compliance.
• Ensure updates, patches and vendor requirements are met for all systems.
• Maintain security of user accounts and corporate networks; disaster recovery readiness.
• Provide technical supervision of IT staff and day-to-day department activities.
• Perform other duties as assigned.

Skills

Windows Server

Networking

Backups & Recovery

Security & Access

Vendor & Licensing

Documentation & Policies

Education

HS Diploma/2yr degree

Tools

SQL Server

.NET environment

Job description

POSITION SUMMARY : Responsibility for providing all necessary Systems Administrator requirements to the IT Department.

ESSENTIAL DUTIES:

• Responsibilities include maintaining and servicing the company's information systems, as well as managing the distribution of computers, printers, and other peripheral equipment.
• Oversee Microsoft Windows applications and systems, ensuring proper installation and maintenance of the organization's local area network hardware and software.
• Handles troubleshooting, router maintenance, user access control, password resets, email setup, system assessments, backups, and restores.
• Train, schedule, and provide directions for Technicians as needed or as directed by Department Director or Systems Administrator.
• Maintains technology policies, standards, checklists, and procedures while overseeing inventory procurement and disposal.
• Ensures software licensing compliance, tracks software versions, maintains logs, mitigates IT risks.
• Keeps networks, workstations, operating systems, and applications running smoothly, ensuring timely updates, patches, and circuit functionality per vendor requirements.
• Maintain user security and email accounts for the business, gaming and tribal business networks. Provide support for switching and routing technology, disaster recovery, network and resource security.
• Provides technical supervision of IT department staff and oversees the day-to-day activities.
• Perform other duties as assigned or directed.

Qualifications

QUALIFICATIONS (Indicate if Qualification is Required or Preferred):

Opportunities for Internships, Apprenticeships, and Coordinated Work Study programs may be available in lieu of formal education and work experience requirements for this position for enrolled members of the Yavapai-Apache Nation.

• Required Education: HS DIPLOMA/2YR DEGREE Preferred Education: N/A
• Work Experience:
• Five (5) years continuous experience as a Systems Administrator.
• Knowledge, Skills, and Abilities:
• Must possess excellent communication (written and verbal) skills, organizational, and planning skills.
• Must be able to work effectively in a fast-paced, high-stress environment.
• Knowledge of and experience with: Must be proficient with Microsoft operating systems, SQL Server 2005/8 and .Net programming environment.
• Professional Licenses & Certifications Requirements:
• Microsoft certification, CompTIA A+ certification, CompTIA Network+ certification or acquire CompTIA A+ and CompTIA Network+ certifications within 6 months of hire.
• Must be 18+ years old and be available for all shifts, including weekends and holidays.
• Must be eligible to work in the U.S. and pass a drug test and background check for an AZ Gaming License.
• Must adhere to all Cliff Castle Casino Hotel policies and procedures.
• Must be committed to providing exceptional guest service through a welcoming, friendly, and professional environment. Aim to exceed guest expectations with attentive, personalized service and prompt responses and resolution.