Junior SRE (Seattle,WA)

Nordstrom Inc; Seattle (WA); On-site; USD 105,000 - 163,000; Full time

Benefits offered by this job

Medical/Vision

Dental

401k

PTO accruals

Holidays

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking a Junior Site Reliability Engineer to join our Seattle-based team onsite. The role focuses on proactive monitoring, incident response, and root cause analysis to maintain stable, high‑performing systems.

You will work with observability tools and CI/CD practices while collaborating across software engineering and infrastructure teams. The ideal candidate has a foundational SRE background, proficiency in scripting, and experience with Docker/Kubernetes and cloud

Qualifications

• Bachelor's degree in CS/Engineering or related field.
• Foundational SRE knowledge with focus on monitoring/alerting/incident management.
• Experience with observability tools (Prometheus/Datadog/New Relic/Grafana) and logging (Splunk/Elasticsearch).
• Proficiency in one or more languages (Python/Go/Bash/Java).
• Familiarity with cloud platforms (AWS/GCP/Azure).
• Understanding of Docker and Kubernetes.
• Strong analytical skills and problem solving.
• Excellent communication and collaboration skills.
• Proactive mindset and willingness to learn in a fast-paced environment.

Responsibilities

• Monitor critical systems with real-time dashboards and respond to anomalies.
• Participate in on-call rotations for incident response and restoration of services.
• Perform deep root-cause analyses and document findings.
• Improve observability through enhanced monitoring, logging and alerts.
• Automate routine tasks and incident remediation where possible.
• Assist in defining and tracking SLOs/SLIs for reliability.
• Contribute to CI/CD improvements to minimize downtime.
• Create and maintain documentation for monitoring and incidents.
• Collaborate with software engineering and infra teams to boost fault tolerance.

Skills

Monitoring

Incident response

Root cause analysis

Observability

Scripting (Python/Go/Bash/Java)

Docker & Kubernetes

Cloud platforms (AWS/GCP/Azure)

Communication skills

Education

Bachelor's degree in Computer Science/Engineering/related field

Tools

Prometheus

Datadog

New Relic

Grafana

Splunk/Elasticsearch

Job description

Nordstrom Technology is committed to delivering reliable and scalable systems that power critical services for our customers. We are seeking a motivated and detail-oriented Junior Site Reliability Engineer (SRE) to join our team with a strong focus on proactive monitoring, incident response, and root cause analysis. This role is ideal for someone passionate about ensuring system stability and performance, while diving deep technically to understand and resolve issues when incidents occur. As a Junior SRE, you will play a key role in maintaining "eyes on glass" monitoring to detect and respond to system anomalies, ensuring the health and reliability of our services. You will also collaborate with teams to address root causes of incidents and continuously improve observability and reliability processes. This position requires you to be onsite in Seattle, WA 5 days a week. The schedule is Sunday to Thursday from 6:30am – 2:30pm.

Day in the life

• Monitor critical systems: Maintain real-time "eyes on glass" monitoring dashboards to proactively identify and respond to anomalies in system performance and availability.
• Incident response: Participate in on-call rotations to respond to incidents, troubleshoot issues, mitigate outages, and restore service as quickly as possible.
• Root cause analysis: Dive deep into technical investigations to identify the underlying causes of incidents, documenting findings, and working with teams to prevent recurrence.
• Observability enhancement: Collaborate with teams to refine monitoring, logging, and alerting systems to provide actionable insights and reduce time-to-detection and resolution.
• Automation: Write and maintain scripts to automate routine operational tasks, incident remediation, and reporting.
• SLOs and SLIs: Support the definition and tracking of Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to measure and improve system reliability.
• System optimization: Assist in improving CI/CD pipelines and workflows to ensure seamless deployments and minimize downtime.
• Documentation: Create and maintain detailed documentation for monitoring configurations, incident handling procedures, and root cause analysis findings.
• Collaboration: Work closely with software engineering and infrastructure teams to improve fault tolerance, scalability, and operational readiness.

Requirements

• Bachelor’s degree in computer science, engineering, or related field, or equivalent practical experience.
• Foundational understanding of site reliability engineering principles, with a strong focus on monitoring, alerting, and incident management.
• Exposure to observability tools such as Prometheus, Datadog, New Relic, or Grafana, and logging platforms like Splunk or Elasticsearch.
• Basic proficiency in one or more programming or scripting languages (e.g., Python, Go, Bash, or Java) to assist with automation and troubleshooting.
• Familiarity with cloud platforms (AWS, Google Cloud Platform (GCP), or Azure) and their services.
• Understanding containerization and orchestration technologies like Docker and Kubernetes.
• Strong analytical skills with the ability to dive deep into technical issues to identify and resolve root causes.
• Excellent communication skills for incident reporting, documentation, and collaboration with cross-functional teams.
• A proactive mindset and attention to detail, with a willingness to learn and grow in a fast-paced, collaborative environment.

Pay Range

Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $104,500.00 - $162,500.00 Annual

Benefits

• Medical/Vision
• Dental
• Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources
• 401k
• medical/vision/dental/life/disability insurance options
• PTO accruals
• Holidays
• and more

This position may be eligible for performance-based incentives/bonuses.

Additional Information

A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.

For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state.

Review the Career Site FAQ’s for relevant information and guidelines.

Nordstrom keeps job postings open for at least one day after the posting date.

© 2026 Nordstrom, Inc

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSED We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEART We treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGING We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WIN We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVES We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!