Junior Sous Chef - Lead Prep, Safety & Guest Experience

SSA Group; Jacksonville (FL); On-site; USD 35,000 - 52,000; Full time

Job summary

SSA Group in Jacksonville, FL is seeking a Jr Sous Chef to support daily kitchen operations and uphold 452 Hospitality standards. The role emphasizes creating memorable guest experiences, ensuring proper prep, staffing, safety, and quality across all service levels.

As part of the kitchen team, you will assist the Sous Chef with assignments, train staff, monitor safety logs, and maintain cleanliness and organization.

Responsibilities

• Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.
• Ensure restaurant/location is adequately prepped and staffed (BOH) for daily operation.
• Oversight of location kitchen duties, ensuring quickservice, food service, safety and quality, availability, merchandising, and guest service standards are all met and exceeded.
• Oversight of safety logs, including food temperatures, rotation, and waste.
• Ensures proper uniform, hygiene, handwashing, and glove use with staff.
• Responsible for supporting SSAfety training with knife handling skills, ensuring all direct reports display proper use of knives and slicers.
• Creates daily prep and item lists, delegating to employees as necessary.
• Actively helps to support operations and fill holes as necessary to ensure smooth service.
• Maintains a checklist of routine or daily cleaning tasks and ongoing projects or menu planning.
• Assists the Sous Chef in assigning associates to duties, coaching through projects, daily task,s and guest interaction.
• Actively and efficiently responds to guest and client feedback, with a report to the operations manager to ensure that any potential complaints are mitigated against further occurrence.
• Oversees personnel duties, including but not limited to:
• Training new employees and issuing performance reviews.
• Actively managing and issuing progressive documentation to coach and counsel the employee on performance, with oversight from the operations manager.
• Reports employee attendance and any hour discrepancies to the payroll department. Oversees break and rest break management for BOH employees.
• Inspects equipment and performs routine maintenance and cleaning as necessary.
• Assists the team to ensure all tasks are completed in a timely manner by helping complete daily tasks as necessary.
• Communicates with the Sous Chef and Food Service Operations Manager(s) in regard to any issues seen with daily service or quality.
• Works directly with restaurant supervisor(s) to ensure respective locations are operating to standard.
• Remains knowledgeable of and supervises in accordance with all applicable local, state, and federal laws.
• Perform other tasks as deemed necessary.
• Maintain a clean, safe, and organized work environment.
• Uphold and demonstrate a complete understanding of company policies and procedures.

Job description

SSA Group in Jacksonville, FL is seeking a Jr Sous Chef to support daily kitchen operations and uphold 452 Hospitality standards. The role emphasizes creating memorable guest experiences, ensuring proper prep, staffing, safety, and quality across all service levels.

As part of the kitchen team, you will assist the Sous Chef with assignments, train staff, monitor safety logs, and maintain cleanliness and organization.