Position Title: Jr Sous Chef
Reports to: Sous Chef
Who are we:
For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused.
We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey.
Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities.
Responsibilities
- Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.
- Ensure restaurant/location is adequately prepped and staffed (BOH) for daily operation.
- Oversight of location kitchen duties, ensuring quickservice, food service, safety and quality, availability, merchandising, and guest service standards are all met and exceeded.
- Oversight of safety logs, including food temperatures, rotation, and waste.
- Ensures proper uniform, hygiene, handwashing, and glove use with staff.
- Responsible for supporting SSAfety training with knife handling skills, ensuring all direct reports display proper use of knives and slicers.
- Creates daily prep and item lists, delegating to employees as necessary.
- Actively helps to support operations and fill holes as necessary to ensure smooth service.
- Maintains a checklist of routine or daily cleaning tasks and ongoing projects or menu planning.
- Assists the Sous Chef in assigning associates to duties, coaching through projects, daily tasks and guest interaction.
- Actively and efficiently responds to guest and client feedback, with a report to the operations manager to ensure that any potential complaints are mitigated against further occurrence.
- Oversees personnel duties, including but not limited to:
- Training new employees and issuing performance reviews.
- Actively managing and issuing progressive documentation to coach and counsel the employee on performance, with oversight from the operations manager.
- Reports employee attendance and any hour discrepancies to the payroll department. Oversees break and rest break management for BOH employees.
- Inspects equipment and performs routine maintenance and cleaning as necessary.
- Assists the team to ensure all tasks are completed in a timely manner by helping complete daily tasks as necessary.
- Communicates with the Sous Chef and Food Service Operations Manager(s) in regard to any issues seen with daily service or quality.
- Works directly with restaurant supervisor(s) to ensure respective locations are operating to standard.
- Remains knowledgeable of and supervises in accordance with all applicable local, state, and federal laws.
- Perform other tasks as deemed necessary.
- Maintain a clean, safe, and organized work environment.
- Uphold and demonstrate a complete understanding of company policies and procedures.
Job Requirements
- Strong interpersonal and communication skills, including the ability to articulate to our General Manager and personnel.
- Proven leadership skills with an understanding of the importance of team building/development, while