Junior Software Sustaining Engineer

Onto Innovation; Wilmington, Northern (MA, KY); Hybrid; USD 72,000 - 108,000; Full time

Benefits offered by this job

Competitive salary package

401(k) with employer match

Employee Stock Purchase Program (ESPP)

Annual bonus opportunities

Comprehensive benefits

Job summary

Onto Innovation is seeking a Junior Software Sustaining Engineer to support released semiconductor inspection and metrology products by troubleshooting customer issues, investigating defects, implementing software fixes, and assisting with product maintenance activities.

This role works closely with senior engineers, technical support, applications, and field service teams to improve software reliability, usability, and customer satisfaction.

Qualifications

• Bachelor's degree in a related technical field.
• 0-3 years software development experience.
• Experience with C#, C++, .NET or similar OO languages.
• Familiarity with Git or Azure DevOps.
• Strong analytical and problem-solving skills.
• Effective written and verbal communication.

Responsibilities

• Investigate and resolve software defects identified by customers, field service, QA, and internal engineering teams.
• Support customer escalations through troubleshooting, root cause analysis, and verification of corrective actions.
• Develop, test, and maintain production-quality software enhancements under the guidance of senior engineers.
• Assist in reproducing field issues using logs, system data, and test environments.
• Participate in code reviews and incorporate feedback from experienced engineers.
• Create and maintain unit tests, automated tests, and validation procedures.
• Collaborate with software, hardware, systems, applications, and support teams to diagnose system-level issues.
• Document software changes, troubleshooting procedures, and engineering findings.
• Support software releases, regression testing, and verification activities.
• Learn existing software architectures, development processes, and semiconductor inspection workflows.
• Contribute to continuous improvement initiatives that increase product stability, serviceability, and maintainability.

Skills

C#

C++

.NET

Git

Azure DevOps

Analytical thinking

Communication skills

Education

Bachelor's degree in Computer Science / Software Engineering / Computer Engineering / Electrical Engineering

Tools

Git

Azure DevOps

Job description

Onto Innovation is seeking a Junior Software Sustaining Engineer to support released semiconductor inspection and metrology products by troubleshooting customer issues, investigating defects, implementing software fixes, and assisting with product maintenance activities.

This role works closely with senior engineers, technical support, applications, and field service teams to improve software reliability, usability, and customer satisfaction.