JUNIOR SERVICE ADVISOR

Los Angeles; Los Angeles (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

Honda of Los Angeles is seeking a Junior Service Advisor to join its Service Department in Los Angeles, CA. This entry-level role acts as a liaison between customers and the service team, guiding customers from check-in to delivery with clear communication.

The position offers hands-on training, bonus opportunities, and a defined path to a full Service Advisor role, with weekend availability and a focus on customer service and teamwork.

Qualifications

• Excellent customer service and communication skills.
• Positive attitude and willingness to learn.
• Strong organizational and multitasking abilities.
• Ability to work in a fast-paced environment.
• Valid driver's license.
• Automotive experience is a plus, but not required.
• Previous sales, retail, hospitality, or customer service experience preferred.

Responsibilities

• Greet and assist customers with their vehicle service needs.
• Explain maintenance recommendations and repair services.
• Communicate effectively with customers and technicians.
• Assist with appointment scheduling and service follow-up.
• Support Service Advisors and management with daily operations.
• Deliver an outstanding customer experience throughout the service visit.

Skills

Customer service

Communication

Positive attitude

Organizational skills

Multitasking

Driver's license

Automotive experience

Sales experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

JUNIOR SERVICE ADVISOR

Full Time Los Angeles, CA, US

7 days ago Requisition ID: 1039

Salary Range: $18.50 To $20.00 Hourly

Honda of Los Angeles is looking for a motivated and customer-focused Junior Service Advisor to join our Service Department. This entry-level position is ideal for someone who enjoys working with people, has strong communication skills, and is interested in building a career in the automotive industry. The Junior Service Advisor serves as a liaison between customers and the service team, helping ensure an exceptional service experience from vehicle check-in through delivery.

This position offers hands‑on training, bonus opportunities, and a clear path for advancement into a full Service Advisor role.

Responsibilities

• Greet and assist customers with their vehicle service needs
• Help explain maintenance recommendations and repair services
• Communicate effectively with customers and technicians
• Assist with appointment scheduling and service follow-up
• Support Service Advisors and management with daily operations
• Deliver an outstanding customer experience throughout the service visit

Qualifications

• Excellent customer service and communication skills
• Positive attitude and willingness to learn
• Strong organizational and multitasking abilities
• Ability to work in a fast‑paced environment
• Valid driver's license
• Automotive experience is a plus, but not required
• Previous sales, retail, hospitality, or customer service experience preferred

Schedule & Compensation

• $18.50-$20.00 per hour
• Bonus opportunities available
• Must be available to work Saturdays
• Flexible schedule availability required
• Advancement opportunities into a Full Service Advisor position