Junior Program Manager, State & Local Gov (Hybrid)

Giesecke+Devrient; Oregon; Hybrid; USD 65,000 - 95,000; Full time

Job summary

Veridos America seeks a Junior Program Manager to support the Ohio BMV Driver's License and ID Card System, working with the Senior PM and customer stakeholders. Remote-friendly role with periodic travel to Ohio BMV sites.

You will lead project planning, stakeholder coordination, and operational support across implementation and steady-state operations, with growth opportunities within Veridos’ Professional Services group.

Qualifications

• Bachelor's degree in a related field or equivalent professional experience.
• 2-5 years of experience in project coordination, program management, account management, operations management, customer success, professional services, or a related customer-facing role.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office Suite and project management/collaboration tools.
• Ability to manage multiple priorities, work independently, collaborate in a matrixed organization, and drive work to completion.
• Strong customer-facing, analytical, critical-thinking, and problem-solving skills.
• Valid driver's license and willingness to travel up to 15% based on business needs.
• U.S. citizenship required and subject to successful background screening.

Responsibilities

• Create and maintain project schedules, workplans, work breakdown structures (WBS), action item logs, risk registers, issue logs, status reports, and project documentation for assigned customer accounts.
• Coordinate project meetings with customers, subcontractors, vendors, and internal stakeholders, including preparation of agendas, meeting materials, meeting minutes, action item follow-up, and executive status reporting.
• Support preparation and submission of contractual deliverables, including Ohio BMV G1-G7 requirements and customer-specific deliverables.
• Monitor project and account health, including milestones, service levels, contractual commitments, risks, issues, and escalations.
• Assist with customer relationship management and service delivery reporting metrics.
• Support account growth activities including proposals, renewals, change requests, and onboarding / delivery of new projects.

Skills

Communication

Multi-tasking

Problem solving

Analytical thinking

Education

Bachelor's degree

Tools

Microsoft Office

Project management tools

Job description

Veridos America seeks a Junior Program Manager to support the Ohio BMV Driver's License and ID Card System, working with the Senior PM and customer stakeholders. Remote-friendly role with periodic travel to Ohio BMV sites.

You will lead project planning, stakeholder coordination, and operational support across implementation and steady-state operations, with growth opportunities within Veridos’ Professional Services group.