Junior Program Analyst

Changeis, Inc.; Oklahoma; Hybride; USD 47 000 - 63 000; Plein temps

Résumé du poste

Changeis, Inc. is seeking a detail-oriented Junior Program Analyst to support software development and delivery teams in Oklahoma City, OK. This dual-role splits time 50/50 between program financial tracking/inventory administration and Atlassian environment support.

The position offers remote-capable work with a preference for Oklahoma City candidates and a salary around $55,000 per year. Ideal candidates have a Bachelor’s degree and hands-on experience with Jira/Confluence, Excel, and

Qualifications

• Bachelor’s degree or equivalent practical experience.
• Proficiency with Excel/Google Sheets for financial and inventory reconciliation.
• Hands-on familiarity with Jira/Confluence or similar ticketing/Agile PM platforms.
• Strong technical troubleshooting and customer service skills.
• High attention to detail and ability to handle multi-disciplinary priorities.
• Excellent written, verbal, and diagrammatic communication skills.
• Ability to interface with clients, peers, and management to develop solutions.

Responsabilités

• Program Financial & Logistics Support (50%).
• Draft, submit, and track purchase requisitions through approval workflows.
• Reconcile monthly program expenditures against baseline budgets, invoices, logs, and vendor charges.
• Maintain hardware, software license, and equipment inventory records with lifecycle tracking.
• Prepare routine financial tracking sheets and monthly expenditure summaries for project leadership.
• Jira & Confluence Support: onboarding/offboarding, permission updates, space maintenance, and board configurations.
• Tier 1/2 Help Desk Support for Atlassian workflows, ticket routing, and account access.
• System Hygiene & Documentation: backlog cleanup and SOP maintenance for internal tooling.
• Process Automation: assist in building standard Jira workflows, automated rules, and dashboard gadgets.

Connaissances

Excel

Google Sheets

Jira

Confluence

Customer Service

Communication

Problem Solving

Attention to Detail

Multi-tasking

Formation

Bachelor’s degree or equivalent

Outils

Jira

Confluence

Description du poste

Location: preference to Oklahoma City, OK candidates – Remote Capable

Salary: 55k

Position Summary

Changeis, Inc. is seeking a detail-oriented and adaptable Junior Program Analyst to support our software development and operational delivery teams. This dual-function role is split evenly (50/50) between program financial tracking/inventory administration and Jira/Atlassian environment support.

Responsibilities

• Program Financial & Logistics Support (50%)
• Purchase Requisitions (PRs): Assist with drafting, submitting, and tracking purchase requisitions through approval workflows.
• Financial Reconciliation: Reconcile monthly program expenditures against baseline budgets, verifying invoices, expense logs, and vendor charges.
• Inventory Tracking: Maintain hardware, software license, and equipment inventory records, ensuring accurate lifecycle tracking and asset allocation.
• Reporting: Prepare routine financial tracking sheets and monthly expenditure summaries for project leadership.
• Atlassian Suite & Help Desk Administration (50%)
• Jira & Confluence Support: Assist with user onboarding/offboarding, permission updates, space maintenance, and board configurations across company Jira and Confluence instances.
• Tier 1/2 Help Desk Support: Serve as the first line of support for team members experiencing issues with Atlassian workflows, ticket routing, field configurations, or account access.
• System Hygiene & Documentation: Perform periodic backlog cleanup, remove duplicate tickets, and maintain standard operating procedures (SOPs) for internal tooling.
• Process Automation: Assist senior analysts in building standard Jira workflows, automated rules, and dashboard gadgets.

Requirements

• Bachelor’s degree in Business Administration, Information Technology, Computer Science, Systems Engineering, or equivalent practical experience.
• Proficiency with Microsoft Excel / Google Sheets (VLOOKUPs, pivot tables, basic formulas) for financial and inventory reconciliation.
• Hands-on familiarity with Jira, Confluence, or similar ticketing/Agile project management platforms.
• Strong technical troubleshooting and user customer service skills.
• High attention to detail and ability to handle multi-disciplinary priorities.
• Excellent written, verbal, and diagrammatic communication skills.
• Demonstrated ability to interface effectively and collaborate with clients, peers, and management to develop solutions and ensure stakeholder buy-in.