Junior Program Analyst

Changeis; Oklahoma City (OK); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Changeis, Inc. is seeking a detail-oriented Junior Program Analyst to support our software development and operational delivery teams. This dual-role splits 50/50 between program financial tracking and Jira/Confluence environment support.

The ideal candidate has strong organizational skills, is familiar with financial tracking at an entry level, and shows a passion for technology systems administration. Location preference is Oklahoma City, OK, with remote capability.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• Proficiency with Excel / Google Sheets for financial and inventory reconciliation.
• Hands-on familiarity with Jira, Confluence, or similar ticketing/Agile project management platforms.
• Strong technical troubleshooting and user customer service skills.
• High attention to detail and ability to handle multi-disciplinary priorities.
• Excellent written, verbal, and diagrammatic communication skills.
• Demonstrated ability to interface effectively with clients, peers, and management to develop solutions.

Responsibilities

• Program Financial & Logistics Support (50%): Draft, submit, and track PRs; reconcile monthly expenditures; maintain inventory records; prepare routine financial tracking sheets and summaries.
• Atlassian Suite & Help Desk Administration (50%): Jira/Confluence onboarding, permission updates, space maintenance; provide tier 1/2 help desk support; perform SOP documentation and backlog cleanup; assist with Jira workflows and dashboards.

Skills

Financial tracking basics

Jira administration

Confluence administration

Excel / Google Sheets

Customer service

Attention to detail

Communication skills

Education

Bachelor’s degree in Business Administration / IT / CS / Systems Engineering

Tools

Jira

Confluence

Job description

Junior Program Analyst

Location: preference to Oklahoma City, OK candidates – Remote Capable

Position Summary:

Changeis, Inc. is seeking a detail-oriented and adaptableJunior Program Analystto support our software development and operational delivery teams. This dual-function role is split evenly (50/50) between program financial tracking/inventory administration and Jira/Atlassian environment support.

The ideal candidate brings strong organization, entry-level familiarity with financial tracking, and a passion for technology systems administration.

Responsibilities:

1. Program Financial & Logistics Support (50%)

• Purchase Requisitions (PRs):Assist with drafting, submitting, and tracking purchase requisitions through approval workflows.
• Financial Reconciliation:Reconcile monthly program expenditures against baseline budgets, verifying invoices, expense logs, and vendor charges.
• Inventory Tracking:Maintain hardware, software license, and equipment inventory records, ensuring accurate lifecycle tracking and asset allocation.
• Reporting:Prepare routine financial tracking sheets and monthly expenditure summaries for project leadership.

2. Atlassian Suite & Help Desk Administration (50%)

• Jira & Confluence Support:Assist with user onboarding/offboarding, permission updates, space maintenance, and board configurations across company Jira and Confluence instances.
• Tier 1/2 Help Desk Support:Serve as the first line of support for team members experiencing issues with Atlassian workflows, ticket routing, field configurations, or account access.
• System Hygiene & Documentation:Perform periodic backlog cleanup, remove duplicate tickets, and maintain standard operating procedures (SOPs) for internal tooling.
• Process Automation:Assist senior analysts in building standard Jira workflows, automated rules, and dashboard gadgets.

Requirements:

• Bachelor’s degree in Business Administration, Information Technology, Computer Science, Systems Engineering, or equivalent practical experience.
• Proficiency with Microsoft Excel / Google Sheets (VLOOKUPs, pivot tables, basic formulas) for financial and inventory reconciliation.
• Hands-on familiarity with Jira, Confluence, or similar ticketing/Agile project management platforms.
• Strong technical troubleshooting and user customer service skills.
• High attention to detail and ability to handle multi-disciplinary priorities.
• Excellent written, verbal, and diagrammatic communication skills.
• Demonstrated ability to interface effectively and collaborate with clients, peers, and management to develop solutions and ensure stakeholder buy-in.