Junior Product & Application Manager Industry

Bizerba USA Inc; Richmond (VA); On-site; USD 70,000 - 85,000; Full time

Job summary

Bizerba USA Inc. is seeking a Junior Product & Application Manager - Industry to support testing, customer inquiries, and product development across North America. You will work hands-on with equipment, document results, and contribute to standardized offerings.

Ideal candidates have strong technical and communication skills, with the ability to translate complex concepts into practical solutions and travel up to 20% across North America.

Qualifications

• Strong technical background with analytical and problem-solving skills.
• Excellent communication, presentation, and technical writing abilities.
• Willingness to travel up to 20% across North America.

Responsibilities

• Testing customer products on Bizerba equipment and systems and documenting results.
• Managing customer inquiries, preparing basic quotations, and supporting demonstrations.
• Gathering customer, market, and competitor insights to influence product direction.

Tools

MS Office

MS Project

SAP

D365

MyCore+

Job description

Shape the Future of Industrial Solutions...

Are you passionate about technology, problem-solving, and working directly with customers to develop innovative solutions? As our Junior Product & Application Manager - Industry, you will play a key role in helping customers succeed by testing products and applications, supporting technical inquiries, and contributing to the development of cutting-edge industrial solutions across North America. This exciting position combines hands-on technical work, customer engagement, and product management exposure, providing an excellent opportunity to grow your career while making a direct impact on customer success and business growth.

Your responsibilities

1. Product & Equipment Testing (60%)

Become the technical expert behind successful customer solutions by:

• Testing customer products on Bizerba equipment and systems.
• Evaluating and validating new equipment and technologies.
• Developing and testing customer-specific application solutions.
• Documenting and maintaining accurate test results for future reference and knowledge sharing.
• Supporting second-level service teams with troubleshooting, problem-solving, and technical testing.
• Contributing to the development and optimization of customized customer solutions.
• Identifying recurring technical challenges and proactively communicating opportunities for improvement to Service and Development teams.

2. Application Management (30%)

Serve as a trusted partner for customers and internal stakeholders by:

• Managing customer inquiries and providing expert support for standard product offerings.
• Processing customer requests and preparing basic quotations.
• Supporting customer presentations, demonstrations, and on-site consultations.
• Providing valuable feedback to Engineering teams to help transform custom solutions into standardized product offerings.

3. Product Management Support (10%)

Help drive future innovation by:

• Gathering, analyzing, and evaluating customer, market, and competitor insights.

Your Profile

• A strong technical background with excellent analytical and problem-solving skills.
• Outstanding communication, presentation, and technical writing abilities.
• A logical, structured thinker with a customer-focused and business-oriented mindset.
• Proficiency in MS Office, MS Project, SAP, D365, and MyCore+.
• The ability to translate complex technical concepts into clear and practical solutions for customers.
• A confident, professional, and persuasive demeanor when interacting with customers and colleagues.
• A willingness to travel up to 20% across North America.

Why Join Us?

• Work with innovative industrial technologies and solutions.
• Gain exposure to product management, engineering, application development, and customer consulting.
• Influence the development of future products and customized solutions.
• Collaborate with customers, engineers, product experts, and business leaders across North America.
• Develop your career within a global organization that values innovation, technical excellence, and customer success.

If you enjoy solving technical challenges, working directly with customers, and helping bring innovative solutions to life, we'd love to hear from you.