Junior Network & Systems Analyst - IT Ops & Automation

SPBS, Inc.; Flower Mound (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

SPBS, Inc. is seeking a Junior Network Analyst to monitor, maintain, and optimize our network infrastructure while delivering essential technical support to end-users in a fast-paced enterprise environment.

You will work with senior engineers on connectivity, system operations, and cybersecurity initiatives. You will gain hands-on experience across LAN/WAN, hardware, software, and scripting tasks, using ServiceNow and Nuvolo for ticketing, and contribute to IT infrastructure projects while

Qualifications

• Bachelor's or Associate degree in IT/CS/Networking or related field.
• Solid understanding of TCP/IP, DNS, DHCP, routing, and switching.
• Fundamental hardware, OS, and IT infra knowledge.
• Clear written and verbal communication for non-technical users.
• Proactive problem solving to quickly resolve outages.
• Hands-on coding/scripting in Python or JavaScript for automation.
• Ability to work independently and in a team.
• Eager to learn and grow in IT and network engineering.

Responsibilities

• Answer calls and dispatch tasks using Nuvolo.
• Monitor and maintain LAN/WAN; assist with switches/routers/APs.
• Provide end-user network connectivity support; diagnose VPN issues.
• Install, configure, troubleshoot software, OS, and peripherals for networks.
• Create IT docs: topologies, manuals, SOPs.
• Participate in IT infra projects: upgrades and cyber initiatives.
• Assist with basic coding for network automation.
• Use ServiceNow and Nuvolo to track tickets and assets.
• Collaborate with IT to improve network efficiency.
• Submit monthly IT department expense reports within VISA spend clarity.
• Perform other duties as assigned.

Skills

Networking basics

Cybersecurity basics

Hardware & OS

Communication skills

Problem solving

Python/JS scripting

Team collaboration

Willingness to learn

Education

Bachelor's or Associate in IT/CS/Networking

Entry-level certifications (Network+, CCNA)

Tools

ServiceNow

Nuvolo

Job description

SPBS, Inc. is seeking a Junior Network Analyst to monitor, maintain, and optimize our network infrastructure while delivering essential technical support to end-users in a fast-paced enterprise environment.

You will work with senior engineers on connectivity, system operations, and cybersecurity initiatives. You will gain hands-on experience across LAN/WAN, hardware, software, and scripting tasks, using ServiceNow and Nuvolo for ticketing, and contribute to IT infrastructure projects while