Junior Network Operations & Incident Response Analyst

Kforce Technology Staffing; New Albany (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA/FSA

401(k)

Life Insurance

Disability Insurance

Paid Time Off

Job summary

Kforce is seeking a Jr. Incident Manager to monitor and support a large WAN across 1,100 stores, offices, and data centers. You will respond to high-priority incidents and coordinate with technical teams to restore services quickly.

The role requires a 4-year IT-related degree, experience with Windows OS, familiarity with Linux systems, and strong communication with technical staff and executives. This position focuses on enterprise network and application support.

Qualifications

• 4 year degree in an IT related field (preferred).
• Experience with Windows OS.
• Familiarity with Linux based systems and hardware.
• Must be able to communicate effectively with highly technical associates and executives.

Responsibilities

• Monitoring and support of the store WAN infrastructure (1,100 stores, domestic and international offices).
• Function as a Jr. Incident Manager in support of high priority incidents.
• Monitoring and support for store and corporate office network hardware (Domestically and Internationally).
• Monitoring and support of core applications.
• Monitoring and support of the wireless network, SAN and VOIP systems.
• Monitoring and incident management of A&F Data Centers, Labs, Storage Facilities, and Disaster Recovery Facilities.

Skills

Windows OS

Communication skills

Linux

Education

4 year IT-related degree

Tools

Linux-based systems

Job description

Kforce is seeking a Jr. Incident Manager to monitor and support a large WAN across 1,100 stores, offices, and data centers. You will respond to high-priority incidents and coordinate with technical teams to restore services quickly.

The role requires a 4-year IT-related degree, experience with Windows OS, familiarity with Linux systems, and strong communication with technical staff and executives. This position focuses on enterprise network and application support.