Junior Loan Operations Specialist

The Bank & Trust; Del Rio (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical

Dental

Life

Supplemental

401(k)

Education Reimbursement

Employee Assistance Program

Job summary

The Bank & Trust is seeking a Loan Operations Specialist I to join our Del Rio operations. You will support accurate and timely administration of loan operations, including processing deposit, account, and mortgage verifications, denials and withdrawals, loan funding support, and ongoing servicing tasks while ensuring compliance with applicable laws, regulations, and bank policies.

You will work closely with lenders, loan assistants, branch staff, and other departments to maintain records,

Qualifications

• Education: High school diploma or equivalent.
• Experience: Minimum of two years of full-time work experience.
• Loan knowledge: Basic understanding of loan documentation and loan servicing processes.
• Accounting knowledge: Basic knowledge of accounting principles.
• Interpersonal skills: Strong interpersonal, collaboration, and conflict-resolution skills.
• Communication skills: Strong verbal and written communication skills.
• Technical skills: Proficiency in computer applications and Microsoft Office, including Teams.
• Time Management: Ability to manage competing priorities, meet deadlines, and complete assignments within established service standards.
• Problem-Solving: Ability to identify issues, review relevant information, and make sound decisions within the scope of assigned responsibilities.
• Typing and Data Entry: Ability to enter information accurately and efficiently.
• Organizational Skills: Highly organized and detail-oriented, with strong prioritization and recordkeeping skills.

Responsibilities

• Verification Requests: Process verification of deposit, verification of account, and verification of mortgage requests accurately and within established procedures.
• Denials and Withdrawals: Process loan denials and withdrawals accurately and in accordance with established procedures.
• Loan Funding Support: Support loan funding activities and related operational processes.
• Loan Servicing and Maintenance: Process loan maintenance requests, account updates, advances, payments, payoffs, payment histories, automatic payment arrangements, and other assigned servicing requests.
• Paid Loan Processing: Process paid loans accurately and in accordance with established procedures.
• Document Quality Control and Recordkeeping: Review loan document images for accuracy and completeness, update tracking reports, and maintain records.
• Workflow Management and Collaboration: Manage workflow queues and coordinate with teams to complete requests and resolve issues.
• Report Processing: Review and process designated operational reports.
• Customer Service: Deliver outstanding customer service with timely, courteous interactions.
• Compliance Adherence: Comply with laws and bank policies including BSA/AML requirements.
• Mailings and Notices: Assist with periodic mailings and notices.
• Meetings and Committees: Attend departmental meetings and service on committees.
• Additional Duties: Perform other duties as assigned.

Skills

Interpersonal skills

Communication skills

Technical skills

Time management

Problem-solving

Typing and data entry

Organizational skills

Education

High school diploma or equivalent

Tools

Jack Henry SilverLake

Loan origination software

Job description

The Bank & Trust is seeking a Loan Operations Specialist I to join our Del Rio operations. You will support accurate and timely administration of loan operations, including processing deposit, account, and mortgage verifications, denials and withdrawals, loan funding support, and ongoing servicing tasks while ensuring compliance with applicable laws, regulations, and bank policies.

You will work closely with lenders, loan assistants, branch staff, and other departments to maintain records,