Junior IT Systems Administrator

PSI CRO; King of Prussia (PA); On-site; USD 50,000 - 65,000; Full time

Job summary

PSI CRO is seeking a qualified Jr. IT Systems Administrator based in King of Prussia, PA, to provide daily technical support. The role involves troubleshooting desktop systems, managing IT support operations, and assisting with training. Ideal candidates should have a college degree in Computer Science, at least 1 year of IT experience, and knowledge of systems administration tools.

This position emphasizes the company's focus on its staff and offers an opportunity for personal and professional growth within a global team.

Qualifications

• 1+ years of experience in IT.
• Knowledge of basic systems administration tools and processes.
• Related experience in systems and network administration.

Responsibilities

• Troubleshoot and diagnose desktop computer systems issues.
• Manage IT support operations and track user requests.
• Install and configure desktop computer systems and peripherals.
• Document system problems and resolutions.
• Provide basic IT training to staff.

Skills

Troubleshooting

IT support operations

Desktop systems installation

Asset management

Basic IT training

Education

College Degree in Computer Science or related field

Tools

Microsoft Certified Desktop Support Technician (MCDST)

Systems administration tools

Job description

We are the company that cares – for our staff, for our clients, for our partners and for the quality of the work we do. A dynamic, global company founded in 1995, we bring together more than 2,800 driven, dedicated and passionate individuals. We work on the frontline of medical science, changing lives, and bringing new medicines to those who need them.

We are looking for professional, qualified and enthusiastic candidates to take up a full-time position of a Jr. IT Systems Administrator to provide daily technical support.

Responsibilities

• Supervised responsibility for troubleshooting and diagnosing desktop computer systems and peripheral equipment problems
• Supervised responsibility for IT support operations, including but not limited to receiving and tracking user requests, assigning priority and responsible persons, resolving requests and users’ notification
• Shared responsibility for installation, configuration, maintenance and upgrades of desktop computer systems and peripherals (e.g., network cards, printers, modems, mice, add-in boards, copiers, etc.)
• Supervised responsibility for asset management of desktop computer systems (hardware and software inventories, licensing, systems decommissioning, etc.)
• Is responsible for documentation of system problems and resolutions
• Assists with providing basic IT training to PSI staff, at the discretion of Training & Resourcing

Qualifications

• College Degree preferably in Computer Science or a related field
• At least 1+ years of experience in IT
• Must be local to commute in-office in King of Prussia, PA
• Microsoft Certified Desktop Support Technician (MCDST) training is a plus
• Related experience in systems and network administration
• Knowledge of basic systems administration tools and processes

If you feel it is time to make your skills and knowledge visible within a growing company with true focus on its people, then this is the right choice for you.

For this position, PSI is not hiring individuals who require work visa for employment or continued employment now or anytime in the future.