Jr. Systems Engineer

Atlas Technica, LLC; Boston (MA); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Professional development opportunities

Job summary

A leading IT management company based in Boston is seeking a Junior Systems Engineer to provide onsite IT support in the financial industry. The successful candidate will troubleshoot user issues, maintain system documentation, and support Microsoft 365 applications. This role offers a competitive salary and extensive career development opportunities in a collaborative work environment.

Qualifications

• At least 1 year of IT experience (Desktop Support, Systems Engineering).
• Ability to lift and carry up to 50 lbs and complete physical job requirements.

Responsibilities

• Perform IT Support services to users onsite.
• Use of a ticketing system to manage support queries.
• Maintain documentation and comply with rules and guidelines.

Skills

Desktop Support

Microsoft Office troubleshooting

Strong communication skills

Microsoft 365 stack support

Basic networking concepts

Tools

Microsoft Windows Server

Active Directory

ConnectWise

Job description

Position Name: Jr. Systems Engineer
Reports to: Client Technology Manager
Location/Type: Hybrid, Boston, MA
Type: Full-Time Hourly, Non-Exempt

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

We are seeking a Jr. Systems Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities for the successful candidate. You will be working with Systems Engineers and Sr. Systems Engineers in a very collaborative environment which allows for very quick technical growth. This position is classified as a 100% dedicated onsite role reporting to a client's office. A great opportunity to join a financial industry focused MSP and become a dedicated onsite junior systems engineer at one of our high-profile customers. You will be an extension of Atlas Support Team on premises with the client and directly supporting their user base and infrastructure.

Responsibilities

• Perform IT Support services to users onsite
• Use of a ticketing system to manage support queries
• Maintain documentation and comply with rules and guidelines of the organization
• Adherence to strict change control procedures

Requirements

• The ideal Jr. Systems Engineer will possess at least 1 year of IT Experience (Desktop Support, Systems Engineering, Systems Administration)
• End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting
• Strong verbal and written communication skills, responsibility, and follow-through
• Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
• Systems Administration: Basic knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy
• Basic understanding of networking concepts
• Periodic travel to customer office locations within the metropolitan area will be required
• The candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment.

Desirable Qualities

• Financial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ
• Experience working in an MSP environment
• Support of Sophos or similar product for endpoint threat management
• Basic understanding of virtualization platforms such as VMware or Hyper‑V
• Experience utilizing the ConnectWise suite of products
• Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.