Junior IT Engineer - Manufacturing & Tech Support

Mesquite Modules Corporation; Mesquite (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Medical, dental, life, and disability

PTO and sick days

Performance-based bonus opportunities

Job summary

Canadian Solar Inc. is seeking an entry-level Assistant IT Engineer to support daily IT operations in a manufacturing environment.

You will assist with end-user support, equipment maintenance, network connectivity, and IT projects under supervision, ideal for recent graduates or interns transitioning to a full‑time role. This onsite role offers hands-on experience across PCs, printers, routers, VPN and meeting-room tech, with training from the IT Manager and senior staff.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.
• Internship, co‑op, academic project, or other hands‑on experience in IT is preferred
• Strong interest in developing a career in IT infrastructure and technical support
• Good English communication skills, both written and verbal
• Strong customer service, communication, and problem‑solving skills
• Ability to work effectively as part of a team
• Ability to work in a fast‑paced manufacturing environment
• Willingness to work assigned shifts, including nights when required

Responsibilities

• Provide first‑level technical support to local employees for hardware, software, network, printer, telephone, VPN, and connectivity issues
• Troubleshoot and resolve common PC, laptop, printer, and peripheral issues
• Assist with installation, configuration, and maintenance of IT equipment
• Support users with basic Microsoft Office and other business applications
• Escalate complex technical issues to senior IT staff or appropriate support teams
• Assist with maintaining reliable local network connectivity and user access
• Support basic configuration and troubleshooting of routers, switches, and network equipment under direction
• Assist with telephone, network, and structured cabling systems
• Support VPN and remote‑access troubleshooting
• Follow established IT procedures and security requirements
• Install, maintain, and troubleshoot meeting room technology, including phones, projectors, video conferencing systems, televisions, and audio equipment
• Provide technical support for meetings and presentations when needed
• Assist with setup and maintenance of IT equipment throughout the facility
• Assist with tracking and maintaining IT assets and equipment
• Maintain accurate records of equipment assignments, ownership, and inventory
• Support equipment installation, replacement, relocation, and disposal activities
• Follow established IT procedures and standard operating procedures (SOPs)
• Assist with IT infrastructure, network, and facility technology projects
• Provide technical support for new equipment installations and facility projects
• Work with local users and headquarters IT teams to communicate issues and coordinate solutions
• Participate in IT training and develop knowledge of company systems and technologies
• Support daily IT requests and other projects as assigned by the supervisor

Skills

English communication

Customer service

Teamwork

Problem-solving

Interest in IT infrastructure

Willingness to work nights

Education

Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field

Job description

Canadian Solar Inc. is seeking an entry-level Assistant IT Engineer to support daily IT operations in a manufacturing environment.

You will assist with end-user support, equipment maintenance, network connectivity, and IT projects under supervision, ideal for recent graduates or interns transitioning to a full‑time role. This onsite role offers hands-on experience across PCs, printers, routers, VPN and meeting-room tech, with training from the IT Manager and senior staff.