Assistant IT Engineer

Canadian Solar; Mesquite (TX); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

401(k) Plan

Medical & Dental Insurance

PTO & Sick Days

Bonus Opportunities

Job summary

CS Power Systems, a cutting-edge division of Canadian Solar, is hiring an entry-level Assistant IT Engineer to support IT operations in a manufacturing setting. You will handle daily IT tasks, end-user support, device maintenance, and network connectivity under guidance.

The role targets recent graduates or early-career professionals; it offers growth opportunities, cross-team collaboration, and exposure to enterprise IT projects in a growing solar manufacturing ecosystem.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.
• Internship, co-op, academic project, or other hands-on experience in IT is preferred.
• Strong interest in developing a career in IT infrastructure and technical support.
• Good English communication skills, both written and verbal.
• Strong customer service, communication, and problem-solving skills.
• Ability to work effectively as part of a team.
• Ability to work in a fast-paced manufacturing environment.
• Willingness to work assigned shifts, including nights when required.

Responsibilities

• Provide first-level technical support to local employees for hardware, software, network, printer, telephone, VPN, and connectivity issues.
• Troubleshoot and resolve common PC, laptop, printer, and peripheral issues.
• Assist with installation, configuration, and maintenance of IT equipment.
• Support users with basic Microsoft Office and other business applications.
• Escalate complex technical issues to senior IT staff or appropriate support teams.

Skills

IT Support

Network Troubleshooting

End-user Support

Equipment Maintenance

VPN & Remote Access

Education

Bachelor’s degree in Information Technology or related field

Tools

Windows OS

Microsoft Office

TCP/IP

Job description

At CS Power Systems, we're on a mission to transform lives by delivering clean, solar-powered electricity to millions worldwide—and we're just getting started. As a cutting-edge division of Canadian Solar, a global leader founded in 2001, we stand at the forefront of manufacturing high-performance solar panels, inverters, and advanced energy storage solutions. In this fast-growing, high-impact industry, our deep commitment to sustainability drives everything we do, creating innovative technologies that power a brighter, greener future. Across Canadian Solar's powerful ecosystem—including CS Power Systems, CSPowerTech, e-STORAGE, Recurrent Energy, MSS, and CSI Solar—we're deeply invested in our people's success. If you're passionate about renewable energy and want to "Make the Difference" by building a lasting positive impact on the planet and communities everywhere, join us at CS Power Systems—where your talent can help shape the clean energy revolution.

Assistant IT Engineer Department: IT Reports to: IT Manager Employment Type: Full-Time

Job Summary The Assistant IT Engineer is an entry-level IT position designed for a recent graduate or early-career professional looking to build hands-on experience in a manufacturing environment. The successful candidate will support daily IT operations, end-user support, equipment maintenance, network connectivity, and IT projects under the guidance of the IT Manager and senior IT team members. This role is ideal for someone who has recently completed an IT internship, co-op, or academic program and is ready to transition into a full-time position. The Assistant IT Engineer will have the opportunity to develop practical technical skills while supporting a fast-paced manufacturing facility.

IT Support & Troubleshooting

• Provide first-level technical support to local employees for hardware, software, network, printer, telephone, VPN, and connectivity issues
• Troubleshoot and resolve common PC, laptop, printer, and peripheral issues
• Assist with installation, configuration, and maintenance of IT equipment
• Support users with basic Microsoft Office and other business applications
• Escalate complex technical issues to senior IT staff or appropriate support teams

Network & Systems Support

• Assist with maintaining reliable local network connectivity and user access
• Support basic configuration and troubleshooting of routers, switches, and network equipment under direction
• Assist with telephone, network, and structured cabling systems
• Support VPN and remote-access troubleshooting
• Follow established IT procedures and security requirements

Meeting Room & Facility Technology

• Install, maintain, and troubleshoot meeting room technology, including phones, projectors, video conferencing systems, televisions, and audio equipment
• Provide technical support for meetings and presentations when needed
• Assist with setup and maintenance of IT equipment throughout the facility

IT Asset Management

• Assist with tracking and maintaining IT assets and equipment
• Maintain accurate records of equipment assignments, ownership, and inventory
• Support equipment installation, replacement, relocation, and disposal activities
• Follow established IT procedures and standard operating procedures (SOPs)

IT Projects & Continuous Learning

• Assist with IT infrastructure, network, and facility technology projects
• Provide technical support for new equipment installations and facility projects
• Work with local users and headquarters IT teams to communicate issues and coordinate solutions
• Participate in IT training and develop knowledge of company systems and technologies
• Support daily IT requests and other projects as assigned by the supervisor

Qualifications Required

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field
• Internship, co-op, academic project, or other hands-on experience in IT is preferred
• Strong interest in developing a career in IT infrastructure and technical support
• Good English communication skills, both written and verbal
• Strong customer service, communication, and problem-solving skills
• Ability to work effectively as part of a team
• Ability to work in a fast-paced manufacturing environment
• Willingness to work assigned shifts, including nights when required

Preferred

• Recent internship or hands-on experience providing IT support
• Experience troubleshooting PCs, printers, networking, telephones, or other IT equipment
• Familiarity with Microsoft Windows and Microsoft Office
• Basic understanding of TCP/IP, networking, routers, and switches
• Familiarity with VPN and remote-access technologies
• Basic knowledge of structured cabling or low-voltage systems
• Experience with IT asset management or ticketing systems

Technical Skills

• Basic PC and hardware troubleshooting
• Printer installation, configuration, and troubleshooting
• Basic network troubleshooting and connectivity support
• Basic understanding of routers, switches, and network equipment
• VPN and telephone system troubleshooting
• Microsoft Office and Windows environments
• Basic understanding of network cabling and low-voltage systems
• Ability to follow technical documentation, SOPs, and troubleshooting procedures

Work Environment

• On-site position within a manufacturing facility
• Regular interaction with employees across multiple departments
• May require walking throughout the facility and working in various operational areas
• May occasionally require work outside normal business hours or on night shiftsRequires compliance with company IT security, safety, and facility requirements

Compensation & Benefits

Canadian Solar offers a competitive salary and comprehensive benefits package, including: 401(k) Retirement Plan Medical, dental, life, and disability insurance PTO and sick days Performance-based bonus opportunities

This is a full-time position.

Canadian Solar Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race #CSPowerSystems Canadian Solar is a leading manufacturer of solar panels, inverters, and energy storage solutions since 2001. Our friendly and dedicated team of sales and operations experts work with retailers and strategic distribution partners all over the globe to provide our residential, commercial and utility-scale solar solutions. Our commitment to sustainability is reflected in all parts of our organization as we navigate the complexities of a booming industry.