Junior IT Business Analyst: Process & Data Focus

Travis County; Texas; On-site; USD 42,000 - 64,000; Full time

Job summary

Travis County in Austin, TX seeks a Business Analyst I to define and improve business processes, liaise between department users and IT, and support department applications. The role involves analyzing problems, documenting requirements, and assisting with design, testing and training for effective technology solutions.

The position emphasizes collaboration with management and staff to translate needs into functional specifications and to maintain department databases and reports.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business Administration or a directly related field.
• One year of relevant work experience.
• Any combination of education and experience equivalent to the stated education and experience.

Responsibilities

• Provide routine technical consulting and support for defining, developing and improving functional or business processes.
• Define problems and management requirements with departmental staff.
• Act as liaison between users and IT to deliver technical solutions.
• Assist with analysis, design, testing, training and maintenance of applications.
• Develop and maintain department databases and reporting.
• Participate in cross-functional project teams to document and improve processes.

Skills

Network administration

Troubleshooting

Training users

Communication skills

Education

Bachelor's degree in Computer Science, Information Systems, Business Administration or a related field

Tools

MCSE Certification

CNA Certification

CNE Certification

Power Platform (Power BI)

Job description

Travis County in Austin, TX seeks a Business Analyst I to define and improve business processes, liaise between department users and IT, and support department applications. The role involves analyzing problems, documenting requirements, and assisting with design, testing and training for effective technology solutions.

The position emphasizes collaboration with management and staff to translate needs into functional specifications and to maintain department databases and reports.