Junior ISP Network Engineer - Field Ops & Growth

Fairsteadescllc

New York (NY)

On-site

USD 90,000 - 110,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

Fairstead is seeking a Junior Network Engineer to support the operation, deployment, and growth of our ISP network in New York City. You will work with the CTO and senior engineers on monitoring, provisioning, documentation, and ongoing maintenance.

Training will cover MikroTik routing and switching, GPON and XGS-PON systems, fiber and wireless infrastructure, and network automation. Expect 20% travel for field work throughout the NYC metro area.

Qualifications

Strong foundational knowledge of TCP/IP networking.
Understanding of subnetting, VLANs, DHCP, DNS, NAT, switching, and basic routing concepts.
Hands-on experience with routers, managed switches, wireless equipment, servers, or similar technical systems.
Ability to troubleshoot problems methodically and communicate findings clearly.
Comfortable working with command-line interfaces and basic Linux tools.
Ability to follow documented procedures while recognizing when escalation is required.
Strong attention to detail and commitment to accurate documentation.
Ability to manage multiple priorities in a growing and fast-moving environment.
Strong written and verbal communication skills.
Ability to work independently while also collaborating closely with engineering, operations, field teams, and vendors.
Willingness to perform occasional field work and planned after-hours maintenance.
Legal authorization to work in the United States without current or future employer sponsorship.
One to three years of relevant experience in network operations, technical support, systems administration, telecommunications, field services, or a related technical role is preferred.
Equivalent professional or hands-on experience may be substituted for formal education.

Responsibilities

Monitor network health, availability, capacity, and performance using Grafana, Prometheus, and vendor systems.
Investigate network alerts, incidents, outages, and performance issues.
Troubleshoot routers, switches, wireless systems, OLTs, ONTs, and related hardware.
Gather logs, configurations, monitoring data, packet captures, and field information before escalation.
Assist with DHCP, DNS, VLAN, routing, switching, NAT, wireless, and connectivity problems.
Participate in planned maintenance, upgrades, and service migrations.
Follow escalation, change-control, and incident-response procedures.
Proactively maintain network documentation and records.
Assist with testing new equipment, software versions, and designs before production deployment.
Support fiber and wireless infrastructure deployments and testing.
Help maintain addressing plans and configuration standards.