Junior Fraud & Disputes Business Analyst – Remote

Banco Plata, S.A., Institución de Banca Múltiple; United States; Remote; USD 65,000 - 95,000; Full time

Benefits offered by this job

Relocation support to Serbia orGeorgia

Flexible work from office or remote

Healthcare Coverage

Education Budget: Languages, training

Wellness Budget

Vacation Policy

Job summary

Banco Plata, S.A., Institución de Banca Múltiple in the United States is seeking a Business Analyst to join the Antifraud & Disputes team. You will gather and document requirements, translate them for Engineering/Data teams, and help implement fraud prevention controls across products.

The role requires 1+ year of experience, strong communication, and basic SQL skills. The team collaborates with Operations and Design to improve workflows and monitoring, with flexible remote options.

Qualifications

• 1+ year of experience as a Business Analyst or similar.
• Experience gathering, documenting, and managing business requirements.
• Understanding of business processes and basic process modeling.
• Basic SQL skills or willingness to develop them.
• Ability to translate business needs into clear requirements for technical teams.

Responsibilities

• Gather, analyze, and document business requirements for fraud prevention tools and processes
• Analyze existing fraud prevention processes and identify opportunities for improvement
• Investigate gaps in fraud controls, including false positives, false negatives, operational bottlenecks, and data quality issues
• Translate business requirements into clear specifications and development tasks for Engineering and Data teams
• Support the implementation and improvement of fraud prevention controls across existing and new products
• Collaborate with Operations and Design teams to improve investigation workflows and case management tools
• Analyze operational metrics to evaluate fraud control effectiveness and identify areas for optimization
• Coordinate with cross-functional teams to support solution development, implementation, and rollout
• Maintain clear and up-to-date documentation of business processes, requirements, and implemented solutions

Skills

Business Analysis

Requirements Gathering

SQL Basics

Communication

Cross-functional Collaboration

English Proficiency

Tools

APIs

Data Modeling

BI Tools

Job description

Banco Plata, S.A., Institución de Banca Múltiple in the United States is seeking a Business Analyst to join the Antifraud & Disputes team. You will gather and document requirements, translate them for Engineering/Data teams, and help implement fraud prevention controls across products.

The role requires 1+ year of experience, strong communication, and basic SQL skills. The team collaborates with Operations and Design to improve workflows and monitoring, with flexible remote options.