Business Analyst Junior [Antifraud & Disputes]

Banco Plata, S.A., Institución de Banca Múltiple; United States; Remote; USD 65,000 - 95,000; Full time

Benefits offered by this job

Relocation support to Serbia orGeorgia

Flexible work from office or remote

Healthcare Coverage

Education Budget: Languages, training

Wellness Budget

Vacation Policy

Job summary

Banco Plata, S.A., Institución de Banca Múltiple in the United States is seeking a Business Analyst to join the Antifraud & Disputes team. You will gather and document requirements, translate them for Engineering/Data teams, and help implement fraud prevention controls across products.

The role requires 1+ year of experience, strong communication, and basic SQL skills. The team collaborates with Operations and Design to improve workflows and monitoring, with flexible remote options.

Qualifications

• 1+ year of experience as a Business Analyst or similar.
• Experience gathering, documenting, and managing business requirements.
• Understanding of business processes and basic process modeling.
• Basic SQL skills or willingness to develop them.
• Ability to translate business needs into clear requirements for technical teams.

Responsibilities

• Gather, analyze, and document business requirements for fraud prevention tools and processes
• Analyze existing fraud prevention processes and identify opportunities for improvement
• Investigate gaps in fraud controls, including false positives, false negatives, operational bottlenecks, and data quality issues
• Translate business requirements into clear specifications and development tasks for Engineering and Data teams
• Support the implementation and improvement of fraud prevention controls across existing and new products
• Collaborate with Operations and Design teams to improve investigation workflows and case management tools
• Analyze operational metrics to evaluate fraud control effectiveness and identify areas for optimization
• Coordinate with cross-functional teams to support solution development, implementation, and rollout
• Maintain clear and up-to-date documentation of business processes, requirements, and implemented solutions

Skills

Business Analysis

Requirements Gathering

SQL Basics

Communication

Cross-functional Collaboration

English Proficiency

Tools

APIs

Data Modeling

BI Tools

Job description

Job Overview

We're looking for a Business Analyst to join our Antifraud & Disputes team . The team is responsible for preventing fraud, developing fraud prevention processes, and implementing controls across the bank's products and customer journeys. We continuously improve existing fraud prevention mechanisms and support new product launches, ensuring that fraud risks are addressed from the early stages of product development.

Challenges that await you:

• Gather, analyze, and document business requirements for fraud prevention tools and processes
• Analyze existing fraud prevention processes and identify opportunities for improvement
• Investigate gaps in fraud controls, including false positives, false negatives, operational bottlenecks, and data quality issues
• Translate business requirements into clear specifications and development tasks for Engineering and Data teams
• Support the implementation and improvement of fraud prevention controls across existing and new products
• Collaborate with Operations and Design teams to improve investigation workflows and case management tools
• Analyze operational metrics to evaluate fraud control effectiveness and identify areas for optimization
• Coordinate with cross-functional teams to support solution development, implementation, and rollout
• Maintain clear and up-to-date documentation of business processes, requirements, and implemented solutions

What makes you a great fit:

• 1+ year of experience as a Business Analyst, Product Analyst, or in a related role (including internships)
• Experience gathering, documenting, and managing business requirements
• Understanding of business processes and basic process modeling techniques
• Basic SQL skills or willingness to develop them
• Ability to translate business needs into clear requirements for technical teams
• Basic understanding of system integrations, APIs, and data flows
• Analytical and structured thinking with the ability to identify problems and evaluate possible solutions
• Good communication skills and ability to work with cross-functional teams
• B2 or higher English level for effective communication with an international team

Your bonus skills:

• Experience working with BI tools such as Superset or Tableau
• Basic understanding of fraud prevention concepts, including transaction monitoring, risk scoring, alert management, and case management
• Familiarity with microservices architecture or event streaming technologies such as Kafka
• Spanish language skills

Our ways of working:

• Innovative Spirit: A commitment to creativity and groundbreaking solutions
• Honest Feedback: valuing open, transparent communication
• Supportive Team: a strong, collaborative community
• Celebrating Achievements: recognizing our wins together
• High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances

Our benefits:

• Relocation support to one of our hubs - Serbia or Georgia - with assistance for the employee and their family
• Flexible work from one of our offices or remote
• Healthcare Coverage
• Education Budget: Language lessons, professional training and certifications
• Wellness Budget: Mental health and fitness activity reimbursements
• Vacation Policy: Annual leave and paid sick leave as per applicable policies