Junior Field Service Technician

Flow Control Group; Columbia (MD); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a dynamic team at a prominent solutions provider focused on flow control and fluid handling. As a Junior Service Technician, you will be the face of the company, providing essential installation and repair services for pumps and related equipment. This role offers a unique opportunity to grow your skills in a supportive environment while ensuring customer satisfaction. With a strong emphasis on employee ownership and career development, this position promises not only competitive benefits but also the chance to make a real impact in a thriving industry. If you are ready to embark on a rewarding career path, we invite you to apply and become part of our innovative team.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Paid Time Off

Parental Leave

Employee Referral Program

Training Programs

Qualifications

• Strong mechanical and problem-solving skills are essential.
• Excellent verbal and written communication skills required.

Responsibilities

• Service and repair pumps and related equipment on-site.
• Provide technical service and maintain compliance with safety regulations.
• Complete evaluations and maintain communication through service software.

Skills

Mechanical Skills

Problem-Solving Skills

Communication Skills

Organizational Skills

Time Management Skills

Teamwork

Adaptability

Education

High School Diploma

Tools

Microsoft Office Suite

Service Software

Job description

AMES, Inc, Columbia, Maryland, United States of America

Job Description

Posted Monday, March 31, 2025 at 4:00 AM

Company: AMES, Inc

About Us
AMES, Inc. is a second-generation manufacturer's representative. The company was established in 1957 under the name K.F. McQuilkin Company. In 1973, the name was changed to AMES, Inc. (Associated Mechanical Equipment Suppliers) and a second entity, MESSCO was formed as a service shop and warranty repair station, primarily to serve AMES, Inc. Within a couple of years, MESSCO expanded into a fabrication shop for electrical panels and water booster systems. In March 1988, MESSCO merged with AMES, Inc. trading as AMES/MESSCO to simplify bookkeeping procedures. In October of 1991, David & Frank McQuilkin purchased the business from Mac McQuilkin.
Visit our Website: amesinc.com

The Junior Service Technician serves as an ambassador for the Company to the Customer with responsibilities for assistance with equipment installation, repairs for pumps and related equipment. These services are performed on the Customer’s site according to their schedule to ensure satisfaction.

Responsibilities

• Service pumps and related equipment.
• Provide technical service, start-ups, installation and repairs.
• Complete written evaluations, recommendations, and related company reports.
• Work with service software for communication and scheduling.
• Maintain a positive attitude and desire to grow an existing sales and service business.
• Operate and maintain a company vehicle - valid Driver’s License required.
• Ensure compliance with health and safety laws, regulations, and best practices.
• Perform other duties as assigned.
• Demonstrate strong Mechanical and Problem-Solving Skills.
• Able to learn new skills and processes.
• Able to work in a team environment.
• Exhibit a strong work ethic with the ability to work under minimal supervision.
• Possess excellent verbal and written communication skills.
• Show excellent organizational skills and attention to detail.
• Demonstrate excellent time management skills with the ability to meet deadlines.
• Proficient with Microsoft Office Suite or related software.

Ames Inc operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.

Why Build a Career with Us?

Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.

Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.

Training: FCG University learning and training platform available to all employees offering over 80k courses.

Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.

Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.

AMES, Inc, Columbia, Maryland, United States of America