Entry Level Service Technician - Hickory, North Carolina, United States

Hickorytoyota; North Carolina; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in the automotive sector is seeking a Lube Technician to join their team. This role focuses on providing exceptional service through lube, oil, and filter changes, while also ensuring customer satisfaction and operational efficiency. The ideal candidate will possess strong technical skills and a commitment to safety and professionalism. Enjoy a positive work environment with opportunities for professional growth and comprehensive benefits. If you're passionate about the automotive industry and looking for a rewarding career, this position is perfect for you!

Benefits

Medical Benefits

Employee Discounts

Paid Time Off

Ongoing Training

Career Advancement

Qualifications

• At least one year of experience as a technician's assistant or apprentice.
• Valid driver's license and a clean MVR per company policy.

Responsibilities

• Perform lube, oil, filter, and multi-point inspection processes accurately.
• Maintain quality service and notify management of any substandard processes.

Skills

Customer Service

Technical Skills

Communication

Problem Solving

Education

High School Diploma

Job description

The Lube Technician is expected to:

• Protect the legal, financial, and moral well-being of the dealership;
• Perform lube, oil, filter, and multipoint service for customer vehicles;
• Support other employees' success by being a teacher and mentor;
• Seek ways to improve business operations, efficiency, and customer service.

Primary Duties:

1. Ensure maximum productivity, customer service, and cost control.

• Perform all lube, oil, filter, and multi-point inspection processes accurately.
• Assess any additional vehicle needs.
• Maintain quality service and notify management of any substandard processes or parts.
• Keep vehicles clean during servicing and repairs.
• Achieve customer satisfaction through prompt, accurate service and communication.
• Maintain a safe, clean work environment adhering to OSHA/EPA standards.
• Perform any additional duties as requested by management.

Operate with integrity:

• Uphold high ethical standards.
• Set an example of professionalism, positivity, and safety.
• Maintain an orderly, safe, and neat work environment.

Job Qualifications:

• High school diploma or equivalent preferred but not required.
• At least one year of experience as a technician's assistant or apprentice.
• Valid driver's license and a clean MVR per company policy.
• State inspection license preferred.

Physical Requirements:

• Work in a shop environment, exposed to weather, noise, dust, fumes, chemicals, and adhesives.
• Lift up to 100 lbs.
• Regularly sit, stand, bend, reach, talk, hear, and use hands and fingers.
• Occasionally stoop, kneel, or crouch.
• Have vision capabilities including close, distance, peripheral, and focus adjustment.
• Operate equipment and move vehicles safely.

Core Competencies:

• Leadership: Demonstrate ethical behavior and promote team cohesion.
• Compliance: Follow all standards, laws, and regulations.
• Customer Service: Provide excellent service efficiently and fairly.
• Ethics/Integrity: Conduct oneself professionally and courteously.
• Communication: Clearly and professionally express issues.
• Planning/Organizing: Prioritize and manage time effectively.
• Quality: Ensure accuracy and thoroughness.
• Dependability: Be punctual, follow instructions, and respond to feedback.
• Safety: Follow safety procedures and use equipment properly.

Benefits:

Enjoy a positive work environment, professional growth opportunities, comprehensive benefits including medical, employee discounts, paid time off, recognition programs, ongoing training, and career advancement.

Joining us means experiencing a rewarding career in the automotive industry with competitive pay and excellent benefits.

Note: This description outlines general duties and may be amended to meet organizational needs. We are an Equal Opportunity Employer and a drug-free workplace.

Join Our Team!

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