Junior Field Service Engineer

Ford And Stanley; Thetford (VT); On-site; USD 40,000 - 51,000; Full time

Benefits offered by this job

Comprehensive training and development

Job summary

Ford & Stanley are partnering with a leading utilities client to recruit a Field Service Engineer. The role is field-based and requires travel to customer sites to service and maintain pumping equipment, diagnosing faults and performing inspections.

You will receive full training, work on submersible and centrifugal pumps, and develop specialist skills while delivering high levels of customer service and technical support across varied environments.

Qualifications

• NVQ Level 2 or equivalent in mechanical or electrical engineering.
• Experience in engineering maintenance, service or manufacturing.
• Full UK Driving Licence and basic IT literacy.
• Experience using hand tools and basic diagnostic equipment.

Responsibilities

• Diagnose faults and repair submersible and centrifugal pumps.
• Carry out planned maintenance and inspections of pumping equipment.
• Assist installation and commissioning of new systems.
• Perform mechanical and basic electrical fault-finding activities.
• Complete service reports and maintenance documentation.
• Ensure health, safety, environmental procedures on site.
• Liaise with customers and represent the company on site.

Skills

Technical aptitude

Attention to detail

Problem solving

Communication

Team player

Adaptability

Safety-conscious

Reliability

Self-motivation

Education

NVQ Level 2 in Mechanical/Electrical Engineering

Full UK Driving Licence

Basic IT literacy

Tools

Hand tools

Diagnostic equipment

Job description

Job Description

Junior Field Service Engineer
Location: UK Wide
£30,000 – £38,000 per annum Benefits
Field-Based Role | Full Training Provided

The Opportunity

Ford & Stanley are pleased to be working with a leading client within the utilities industry in the search for a Field Service Engineer.

This is an excellent opportunity for a mechanically or electrically minded engineer looking to take the next step in their career. Full training will be provided, making this role ideal for candidates from maintenance, assembly, fitting, service, manufacturing, automotive, or industrial engineering backgrounds who are keen to develop specialist skills in pump maintenance and repair.
The successful candidate will be responsible for diagnosing, servicing, maintaining, and repairing submersible and centrifugal pumps across customer sites, whilst delivering excellent levels of customer service and technical support.

Purpose of the Job

To support the installation, commissioning, maintenance, fault-finding, and repair of pumping equipment and associated systems at customer sites. The role involves ensuring equipment operates safely and efficiently, whilst maintaining compliance with health, safety, environmental, and quality standards.

Main Tasks & Responsibilities

• Diagnose faults and undertake repairs on submersible and centrifugal pumps.
• Carry out planned maintenance, servicing, and inspections of pumping equipment.
• Support the installation and commissioning of new systems and equipment.
• Perform mechanical and basic electrical fault-finding activities.
• Complete service reports and maintenance documentation accurately.
• Ensure compliance with site-specific health, safety, and environmental procedures.
• Conduct point-of-work risk assessments and maintain safe working practices.
• Liaise professionally with customers and represent the business positively on-site.
• Maintain tools, equipment, PPE, and service vehicles in good condition.
• Ensure work areas are left clean, organised, and safe upon completion.
• Share technical knowledge and support continuous improvement initiatives.
• Comply with all company Environmental, Health, Safety, Energy, and Quality Management Systems.
• Undertake any other duties relevant to the position.

Competencies & Behaviours Required

• Strong technical aptitude with an interest in mechanical and electrical systems.
• Excellent attention to detail and commitment to quality.
• Strong problem-solving skills with the ability to diagnose faults effectively.
• Good communication skills with a professional customer-focused approach.
• Team player who can also work independently when required.
• Adaptable and willing to learn new skills and technologies.
• Safety-conscious attitude and commitment to safe working practices.
• Reliable, organised, and punctual.
• Proactive approach to supporting colleagues and customers.
• Resilient and comfortable working in varied environments, including outdoor and industrial settings.

Qualifications, Experience & Knowledge Required

Essential

• NVQ Level 2 or equivalent in Mechanical Engineering, Electrical Engineering, Maintenance Engineering, or a related discipline.
• Experience within an engineering, maintenance, service, assembly, manufacturing, or fitting environment.
• Experience using hand tools and basic diagnostic equipment.
• Full UK Driving Licence.
• Basic IT and computer literacy.
• Understanding of health and safety regulations and safe working practices.

Desirable

• Experience working with pumps, motors, rotating equipment, valves, or pipework.
• Previous field service or maintenance experience.
• Knowledge of utilities, wastewater, industrial, or process environments.
• CSCS Card or equivalent safety qualification.
• Confined Space Entry certification.
• Supervisory or team-leading experience.

What’s on Offer?

• Basic salary of £30,000 – £38,000 per annum.
• Comprehensive training and development programme.
• Opportunity to develop specialist expertise within the utilities sector.
• Clear career progression opportunities.
• Company benefits package.
• Exposure to a variety of customer sites, equipment, and engineering challenges.

This position would particularly suit a Mechanical Fitter, Maintenance Engineer, Service Engineer, Assembly Technician, Plant Fitter, Pump Engineer, Vehicle Technician, or Manufacturing Engineer looking to progress into a specialist field service role with full training and long-term career development.