Customer Success Manager (Spanish)

Odoo; San Francisco (CA); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Healthcare, Dental, Vision, Life Insurance

Paid Time Off and sick days

$100 toward home office setup

Chef‑prepared lunches

Company-sponsored events

Employee Assistance Program

Job summary

A leading software company in San Francisco is seeking a Customer Success Manager to enhance client operations with Odoo’s applications. The role demands fluency in Spanish and prior sales experience, focusing on client relationships and operational efficiency. Compensation ranges from $70,000 to $90,000 annually, with numerous health and wellness benefits. This entry-level position is ideal for those eager to blend technology with customer success and is part of a supportive work environment.

Qualifications

• Bachelor's degree or an equivalent combination of education and experience.
• Spanish fluency (professional or native/bilingual).
• 1–2 years experience in sales.
• Proficiency in G‑Suite applications preferred.

Responsibilities

• Contact customers currently using Odoo.
• Analyze clients' business operations and drive adoption.
• Build and maintain relationships with clients.
• Execute all phases of a subscription renewal plan.

Skills

Spanish fluency

Negotiating and closing new business

Customer focus

Proficiency in G-Suite

Education

Bachelor's degree or equivalent

Tools

G-Suite

Job description

Customer Success Manager (Spanish Required)

Hybrid (3 days onsite, 2 days remote) – Brisbane, CA

Base pay range: $70,000.00/yr – $90,000.00/yr

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.

About Odoo

Odoo is an open‑source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. Our modular suite of business applications—covering everything from accounting and inventory to CRM and project management—works together seamlessly to support efficiency and growth.

About the job

As a Customer Success Manager, you will help companies across Latin America streamline their operations with Odoo’s integrated suite of business applications. This role is ideal for someone who enjoys working at the intersection of software and business, guiding clients through every stage of their Odoo journey from implementation and adoption to renewal and expansion. You will gain a deep understanding of how Odoo’s solutions address operational challenges across various industries. We’re looking for someone proactive and customer‑focused who takes ownership, builds lasting relationships, and is driven by helping businesses grow through technology.

Responsibilities

• Contact customers currently using Odoo
• Analyze clients' business operations and drive adoption
• Execute all phases of a subscription renewal plan
• Build and maintain relationships with clients
• Empathize with customer needs
• Be part of the entire sales cycle

Qualifications and Requirements

• Bachelor's degree or an equivalent combination of education and experience
• Spanish fluency (professional or native/bilingual)
• Experience negotiating and closing new business
• Passion for software products
• 1–2 years experience in sales
• Proficiency in G‑Suite applications preferred
• Proven track record of exceeding quota

Nice to Have

• Experience with ERP
• Experience in a SaaS company
• Available immediately
• Affinity for business operations
• Additional languages

Compensation and Perks

• Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
• Paid Time Off, paid sick days, and paid holidays
• Employee Assistance Program: 3 X 1‑hour telehealth calls with certified mental health professionals
• $100 toward a work‑from‑home office setup
• Nice working atmosphere with a passionate, growing team!
• Chef‑prepared lunches – snacks, fruit, and coffee/drinks on tap!
• Company‑sponsored events for groups of 6+ employees

The estimated annual compensation range for this role is $70,000–$90,000 OTE (on‑target earnings), with a base salary range of $50,000–$70,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal‑opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment‑qualified applicants with arrest and conviction records.

Seniority level

Entry level

Employment type

Full‑time

Job function

Business Development, General Business, and Sales

Industries

Software Development and Technology, Information and Internet