Junior Customer Service Specialist - Luxury Beauty

Dolce & Gabbana Beauty USA Inc; Miami (FL); On-site; USD 42,000 - 52,000; Full time

Job summary

Dolce & Gabbana Beauty USA Inc in Miami, FL is seeking a Jr. Customer Service Specialist to support daily operations of the Customer Service function in the U.S. market.

The role focuses on order entry, fulfillment monitoring, and maintaining accurate customer and order records to deliver outstanding service. Ideal candidates have a Bachelor’s degree, SAP experience, strong Excel skills, and excellent communication.

Qualifications

• Bachelor’s degree in Business Administration, Supply Chain, or related field.
• Experience using SAP and related systems.
• Experience in luxury/beauty industry is a plus.

Responsibilities

• Support order entry and fulfillment processes for the U.S. market.
• Maintain accurate customer records and master data.
• Collaborate with Marketing, Education, Merchandising and Warehouse teams.

Skills

Customer service

SAP

Excel

Communication

Education

Bachelor’s degree

Tools

MS Office

SAP

Job description

Dolce & Gabbana Beauty USA Inc in Miami, FL is seeking a Jr. Customer Service Specialist to support daily operations of the Customer Service function in the U.S. market.

The role focuses on order entry, fulfillment monitoring, and maintaining accurate customer and order records to deliver outstanding service. Ideal candidates have a Bachelor’s degree, SAP experience, strong Excel skills, and excellent communication.