Junior Customer Communications Advocate

Dutuc; New York (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on communications and customer

Growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Job summary

Dutuc in New York is seeking an enthusiastic Communications Agent to support customer outreach, promotional communication, and relationship-building initiatives. This entry-level role is ideal for someone who enjoys connecting with people, communicating information clearly, and helping customers understand products and services in a professional and engaging manner.

This position offers paid training, opportunities for career advancement, and access to professional development programs within a

Qualifications

• High school diploma or equivalent is required.
• Strong verbal and interpersonal communication skills are essential.
• Friendly, confident, and professional demeanor required.
• Experience in communications, customer service, sales, retail, hospitality, or promotional roles is a plus but not required.

Responsibilities

• Engage directly with customers and prospective customers.
• Identify customer needs and help recommend appropriate solutions.
• Support customer outreach and promotional communication activities.
• Participate in community outreach and promotional events.
• Assist with lead generation and customer acquisition initiatives.
• Support customer follow-ups and relationship development.
• Help prepare and organize promotional materials.
• Maintain accurate records of customer interactions and outreach activities.
• Share customer feedback and questions with team members.
• Represent the company professionally during customer interactions.
• Collaborate with colleagues to support customer and business goals.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Interpersonal skills

Time management

Reliability

Adaptability

Self-motivation

Education

High school diploma or equivalent

Job description

Dutuc in New York is seeking an enthusiastic Communications Agent to support customer outreach, promotional communication, and relationship-building initiatives. This entry-level role is ideal for someone who enjoys connecting with people, communicating information clearly, and helping customers understand products and services in a professional and engaging manner.

This position offers paid training, opportunities for career advancement, and access to professional development programs within a